employer cover photo
employer logo
employer logo

Hippo Insurance Services

Engaged employer

Hippo Insurance Services Reviews

4.0

73% would recommend to a friend

(215 total reviews)

Richard McCathron

86% approve of CEO

77% positive business outlook

Hippo Insurance Services has an employee rating of 4.0 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hippo Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

215 reviews
2.0
22 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Interesting challenges related to using outdated technical infrastructure and putting bandages over tech debt.

Cons

Never in my career have I experienced this level of hostility when making basic requests to partner teams. The leadership team encourages a culture of jira stonewalling, using project management tools to dehumanize every aspect of a working relationship, where you are unable to have person-to-person conversations with others. Instead you are being asked to follow a script of “file a task”, “I don’t have capacity”, “make a document”, or “escalate this to my manager”. All aspects of traditional human decency and respectful communication are thrown out the window when working at Hippo. During tech all hands, individuals are prized during the “kudos” section for staying up all night, consistently working outside of their time zone, or working on the weekends. Due to this, many early employees have quit due to burnout, being shamed for taking vacation, and not getting financial compensation for their years of hard work. Meetings are full of yelling and blame gaming in between teams trying to foist all their work into other teams. Cronies of the CTO from “Globality Inc” are the worst offenders. These folks create documents and jira tickets but do no other work than arguing and introducing onerous IT security practices that make it impossible to do work. Due to unforeseen investor redemption of the SPAC, the stock is currently trading either below or close to the strike price for many employee options. The company has also decided to go against industry norms and not offer refreshers or raises until 2.5 years of tenure. The idea that the average employee would stay for 2.5 years is laughable. The company is demanding that employees go in 3 days per week in the office starting in December or January. Remote work is not going to be allowed. The IT team is setting up desks packed together in unventilated spaces as the office cannot hold the amount of employees who would be coming in. This will create a super spreading situation especially since the CEO has said that the company will not engage in contact tracing, deeming this behavior “for children”. Meanwhile, some employees who started in 2021 are allowed to work remotely.

avatar
Hippo Insurance Services Response
4y
We are sorry to hear that your experience was negative. We encourage open feedback at all levels, along with improving efficiency and our employee's holistic well-being. We acknowledge that this is a process. We are constantly looking for ways to improve.
2.0
28 Jan 2021
Recommend
CEO approval
Business outlook

Pros

- Growth in terms of valuation is inspiring - Payout very likely, personally seeing 7 figures/yr with current trajectory. - Some interesting challenges at times

Cons

- Culture is dead - Extremely toxic management - Psychological safety is non-existent. Multiple people have been fired for voicing any kind of concerns. (Across all orgs) - Most people are stuck in the 1990's or early 2000's (Across all orgs) - You will need to negotiate very hard to get enough stock to make it worth it - Most people are at the company purely for the money and will sacrifice their entire soul for it. Integrity is not a word anyone knows. - The corporate types have taken over heavily and have no interest in WLB. - All of this applies in almost all divisions in Palo Alto. - I've worked at quite a few places and this might be the worst in terms of environment. You start asking yourself how much a year of your life is worth in $$$.

avatar
Hippo Insurance Services Response
4y
Thank you for taking the time to share your concerns. We believe that psychological safety, autonomy at every level, and open communication are critical for the well-being and success of our employees. We are investing significant effort in those areas, and are sorry to hear your experience was negative. Please feel free to reach out to HippoListens@hippo.com if you'd like to discuss your feedback further.
2.0
23 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Most employees outside of the engineering dept. are enjoyable to work with and easy going. Good benefits (healthcare, vision, etc).

Cons

I can't overstate how poor of an engineering culture Hippo has. Bullying and overall toxic behavior is rampant through almost all the upper level engineering management and tech leads. No bottom up innovation is really allowed. Innovation always comes from the top down (architecture group). This leads to almost no opportunities for career growth for anyone else. Retention in engineering is really poor. Most of the team has been at the company either under a year or over 5 years. It was a huge mistake joining Hippo and I would strongly advise reading the other reviews from other tech team members at Hippo before joining.

avatar
Hippo Insurance Services Response
4y
Thank you for your contribution to Hippo. We are sorry to hear you didn’t feel empowered and supported. This conflicts with our values, and our efforts to foster autonomy at every level with the goal of an ownership mentality. If you'd like to discuss your feedback more, please reach out to HippoListens@hippo.com
Viewing 1 - 3 of 215 Reviews

Glassdoor has 226 Hippo Insurance Services reviews submitted anonymously by Hippo Insurance Services employees. Read employee reviews and ratings on Glassdoor to decide if Hippo Insurance Services is right for you.