Hiscox Reviews

They have lost all of the same people mentioned above. The company will emphasize in the interview process they are only interested in “top performers” and your track record will lead you to a successful pay day over time. Employees buy into the pitch at first, however, mismanagement at both the product and personnel level has lead Hiscox to become an unreliable partner to its brokers. The company is outmatched when it faces the industry powerhouses due to its lack of capacity and does not have the nimble ness to keep up with new market entrants. Structurally, they are equally flawed. There is a “product side” and a “field management side.” The concept that a company with less than 1Bn in USA GWP needs that structure is unreasonable. No one has their eye on the right ball, product people watch bottom line and top people want revenue but they have no product knowledge. Nobody is on the same page, making this company a layup acquisition target. Failure to promote internally leads to their turnover problems.

Compensation is well below market, but that was far from my biggest issue with this company. I felt that I was continually made promises by HR, by management, etc. that were not kept. Learning opportunities were extremely limited and by the end of my first year I was bored, stagnant, and apathetic about my work. I feel strongly that I was not supported in achieving my goals or developing, and I did not feel as though I was a member of a team. That kind of sense really wears you down over time. I felt the performance review process was poorly designed. Direct reports are not asked to give feedback about their managers, and it was unclear how to make your concerns known. The open office floor plan seems hip but in reality it's a huge distraction. You end up having recruiters pacing the floor negotiating salary or people loudly conversing directly behind you while you're on the phone. The reality is that while Hiscox seems different at first, and you can be inspired by the values or the direction senior management wants to take the company, it's really no different. Don't kid yourself that it is.