Great products and mission. Love the ideologies that HPS has and what they stand for in the pet food industry.
Cons
Exceedingly poorly managed to the point of management being a detriment to the success of their own employees. When concerns are voiced by employees or customers, they are not given proper credence.
High quality products. Focus on the independent retailers only. HPS is working to improve the relationships with customers and shorten ship times. Recently, they invested a lot into inventory, new truck routes, and adding new positions. HPS is gearing up for some big things in 2017 with the focus being on customer relations improvement.
Cons
HPS needs to continue building the infrastructure to match the growth.