Home Group Reviews

3.8

76% would recommend to a friend

(368 total reviews)
avatar

Mark Henderson

84% approve of CEO

69% positive business outlook

Home Group has an employee rating of 3.8 out of 5 stars, based on 368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Group employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

368 reviews
5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Large company, great benefits, customer focused

Cons

None that spring to mind

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Home Group Response
1w
Hello and thanks so much for sharing this, it really means a lot. It is great to hear you saw us as a large organisation that still feels human and puts people first. That balance matters to us. We also love that you called out our benefits and our focus on customers, as both sit right at the heart of what we do. It's lovely to see nothing negative stood out. We never take that for granted and we keep listening so we can get even better for our colleagues. Thanks again for your kind words. If you ever want to share more, you can drop us a note at recruitment@homegroup.org.uk and we are always happy to chat.
4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good employer - looks after their staff

Cons

hard work, long hours at times

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Home Group Response
1w
Hello, and thanks so much for sharing your thoughts. It really means a lot, especially from someone who spent a good few years with us. It’s great to hear you saw us as a caring employer that looks after colleagues. That’s something we truly care about, so it’s lovely to see it felt in your day to day. We’re also really pleased you’d recommend us and feel positive about where things are heading. You’re right, the role can be hard work and there are times when hours feel long. We know roles like Service Manager carry a lot, and we keep working on how we support colleagues, from flexible working to wellbeing support when things get busy. Thanks again for taking the time to share such a balanced view. If you'd like to tell us more, you can reach us at recruitment@homegroup.org.uk. We’d love to hear from you.
4.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Good employer , annual salary increase

Cons

Poor communication from head office

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Home Group Response
1mo
Hello and thanks for taking the time to leave a review, and for being with us for more than five years. It’s great to hear you see Home Group as a good employer and that you’re happy with the annual pay increases. We appreciate you sharing your thoughts on head office communication. We’re always open to ideas on how we can improve and make updates clearer and more useful for teams on the ground. If you’d like to share more details or chat things through, please get in touch at recruitment@homegroup.org.uk.
Viewing 1 - 3 of 368 Reviews

Glassdoor has 385 Home Group reviews submitted anonymously by Home Group employees. Read employee reviews and ratings on Glassdoor to decide if Home Group is right for you.