There are several ongoing concerns with the company’s management and HR practices that need serious attention:
Poor Management and HR Oversight: The individuals in charge of operations and human resources display weak leadership and poor decision-making. Communication is lacking, and employee welfare is clearly not a priority.
Unsatisfactory Compensation and Benefits: Salaries are unreasonably low, especially given the rising cost of living in Singapore. For instance, basic items like chicken rice have increased from $3.50 to $6.50, yet salary increments remain negligible—less than 0.02%—which doesn’t even cover the cost of a daily cup of coffee.
Unfair KPI Requirements: Employees are being assessed based on Key Performance Indicators (KPIs) that include compulsory volunteer work. Volunteering should be a personal choice, not a performance metric. Last year, management included this KPI without informing staff in advance.
Lack of Recognition: Even when employees produce the highest results in the company, the performance grading (B rating) remains the same across the department. Senior leaders, including the COO, often emphasize that this "B rating" is a form of reward, downplaying the importance of proper salary adjustments.
Resistance to Flexible Work Arrangements: Despite the Singapore government's introduction of the Flexible Work Arrangements (FWA) framework, including work-from-home options, HRs has been uncooperative. Requests sent via email are ignored, and instead, meetings are held where staff are subtly discouraged or even threatened for requesting WFH. In extreme cases, HRs has stated they would monitor staff via video calls—a highly intrusive and mistrustful approach.
Lack of Transparency and Employee Respect: Decisions are made without informing or consulting staff. The management appears overly calculative and disconnected from ground realities, with top executives seemingly prioritizing their own interests over employee wellbeing.