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Hoopla Software

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Hoopla Software Reviews

4.4

85% would recommend to a friend

(20 total reviews)
avatar

Mike Smalls

71% approve of CEO

78% positive business outlook

Hoopla Software has an employee rating of 4.4 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Hoopla Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
1.0
11 Dec 2015
Recommend
CEO approval
Business outlook

Pros

It certainly is a startup by all means.

Cons

As the VP of Marketing pointed out below, the engineering team makes up half of Hoopla's employees. That indicates that all focus is on building a product, rather than teams that can support the product with marketing and sales efforts as well as a customer success program. All budget is allocated towards the product/engineering team which leads to layoffs in other areas in the company because of no available budget. No efforts are made to retain talent. There is no education and training to grow or even a proper on-boarding program.

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Hoopla Software Response
10y
Thanks for your review. We absolutely want to hear from you and I would encourage you to reach out to your manager or come talk to me. I would be happy to sit down with you and hear your concerns and share more details about the business and why we are investing in the areas we are. The opinions and feedback from all of our employees is very important to us and there are always ways we can improve.
2.0
30 June 2016

High turnover

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good and friendly people - Start up style office - Epresso machine and snacks

Cons

- High turnover: I saw a lot of people had gone in a short time. - Management: no clear directions and goals.

1.0
5 Jan 2016

Hostile Work Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Snacks, benefits, time off (you'll want it)

Cons

No direction, lack of foresight and focus throughout departments. Management is consistently scrambling and doesn't offer any support. The environment is very negative, each team is pitted against each other and you feel like you're being watched. It's a very stressful and a hostile environment. Your work is also never appreciated. The only opinions that matter are those of management, everyone else is just a pawn. It's no surprise retention is very low, whole departments turn over frequently.

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Hoopla Software Response
10y
We appreciate your time and feedback. Hoopla strives to support, value and appreciate our employees. Employees are provided with opportunities for continued growth and professional development through wearing many hats, broadening their skill set and continually being challenged. Hoopla strives for transparency through holding frequent Company Updates where our executives communicate openly the state of the business and offer opportunities for employees to ask questions. Additionally, like many start-up office environments, Hoopla has an open floor environment where our executive team sits. This allows employees to freely approach any executive at any time. To this end, Hoopla has an open door policy and encourages employees to share feedback with executives. Our managers strive to have regular meetings with their employees and teams, which is another opportunity for employees to ask questions and seek support. Employee feedback will help us continue to refine and grow our Company. Being a start-up in Silicon Valley, Hoopla is competing with the best of the best in a booming marketplace. While we want to retain all our employees and hate to see them go, Hoopla understands that working at a Company in Silicon Valley for one year or two years is considered a long time. Hoopla makes every effort to give credit where / when credit is due; and through our Service Award program rewards and appreciate employees who's tenure reflects 3 month and their annual years of service. Regarding a flexible work schedule, we have a mixed culture of employees who are just starting their career blended with employees who have families. Hoopla always allows the flexibility to meet family needs while balancing exceeding expectations in your daily job. If any employee ever feels this benefit isn't being met, we encourage you to talk with our executives or your manager.
Viewing 1 - 3 of 20 Reviews

Glassdoor has 21 Hoopla Software reviews submitted anonymously by Hoopla Software employees. Read employee reviews and ratings on Glassdoor to decide if Hoopla Software is right for you.