Hootsuite Reviews

Updated 9 Jul 2020

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3.6
62%
Recommend to a Friend
55%
Approve of CEO
Hootsuite CEO Ryan Holmes
Ryan Holmes
229 Ratings
Pros
  • "Very great company culture, work life balance(in 37 reviews)

  • "Great people that are also quite capable of being client partners in guiding them to maximize their Hootsuite investment(in 35 reviews)

Cons
  • "Vancouver is really still the heart of the organization and it feels like good work in the Toronto office goes unnoticed(in 19 reviews)

  • "Growing pains that any company goes through(in 14 reviews)

More Pros and Cons
  1. Helpful (5)

    "5 Amazing Years"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hootsuite full-time for more than 5 years

    Pros

    - Couldn't speak highly enough about my 5 years at Hootsuite and would recommend the company to anybody considering an application or actively interviewing. - As I exceeded targets, opportunities to take on additional responsibility were presented to me and was promoted through the business on multiple occasions. - Had the opportunity to work in an International office and gain that experience as well - Absolutely loved the flat nature of the business and that any C-Suite leader had time to answer questions throughout the day. - Lastly, left the company with an amazing professional and personal network. The people are truly what make this organization so amazing

    Cons

    - Not many companies grow from 150 to +1000 employees in 5 years, which naturally causes some growing pains. The biggest recommendation I'd give to new employees is to take the initiative in shaping the direction of your career and seek out mentors that know how to navigate the hyper-growth. With such growth, it's possible that your next job doesn't exist yet. It's critical to have those conversations early to ensure all parties are aligned on where you want to go next. Not a Con, but rather a fun challenge to work through.

  2. "Flexible work environment with great people. Company in process of maturing after years of rapid growth."

    4.0
    • Work/Life Balance
    • Senior Management
    Current Employee - Software Developer in Vancouver, BC
    Positive Outlook

    I have been working at Hootsuite full-time for more than 3 years

    Pros

    -fairly flexible with working hours and arrangements - People are fun, friendly and good natured. - New executive leadership taking things in a good direction

    Cons

    - until past year or so, limited direction from upper management, including lack of structure and overall vision. Now in a period of "catch up" trying to get the structure that has been missing.

  3. "Overall a great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than 5 years

    Pros

    - Work with smart people on challenging projects - Kind, empathetic co-workers - Pretty good work/life balance - Good Software Development managers - Lots of opportunities for learning and career growth

    Cons

    - As the company has grown, it has gotten less agile and exciting, more of a corporate feel - Less autonomy for teams, more long term planning, more top-down projects, increasing focus on predictability above all else

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  4. "Don't stay too long, take the experience and move on"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Help Desk Technician in London, England
    Doesn't Recommend
    Neutral Outlook

    I worked at Hootsuite full-time for more than 3 years

    Pros

    Relaxed environment, Low stress, very comfortable

    Cons

    Low Salary, Lack of Promotion, Unless you're in Sales - not much goes on

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  5. "A good place to learn"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hootsuite full-time for more than a year

    Pros

    Dynamic environment. A great place to learn and advance on your career. Great technology from all angles. Inspiring CEO and VP's.

    Cons

    As teams grow, managers new to cascade best practices to satellite teams.

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  6. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Talent Acquisition in Vancouver, BC
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Hootsuite full-time for more than a year

    Pros

    Flexibility and great people and projects

    Cons

    High turnover unfortunately, changing priorities

  7. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Specialist in Toronto, ON
    Recommends
    Positive Outlook

    I have been working at Hootsuite full-time

    Pros

    Small company ideals with a growing big company mindset.

    Cons

    None that I can easily think of just yet - it's a tough time for businesses globally and with that, Hootsuite is fairing well. Good choices the leadership has made in the past has us weathering the storm well.

  8. Helpful (1)

    "Great People, Poor Management and Front-end Practices"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Vancouver, BC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Hootsuite full-time for more than 3 years

    Pros

    - Great learning opportunities for those beginning their careers - Developers you get to work with are great people for the most part - Good work/life balance; a pretty social company - Lots of interesting problems that need fixing

    Cons

    - Management fails to listen to development concerns and continually forces new features despite pretty large issues in underlying systems and development practices - Lack of focus on building quality UI/UX despite their desire to "make UI/UX a differentiator" - CEO is purely in it for himself rather than putting the company first (he's a 45 year old party boy that abuses the office for his own pleasure; ex his party room at the office that only he gets to use) - Past sexism issues that were ignored by multiple levels of management until someone on a completely different team got involved (all but one of these managers are still there)

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  9. "Greatttttttt"

    5.0
    Current Employee - Sales in London, England

    I have been working at Hootsuite full-time

    Pros

    great place to work nothing bad

    Cons

    none so far that comes to mind

  10. "great environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Developer in Surrey, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hootsuite full-time for more than 10 years

    Pros

    Friendly, casual, fresh foods, so far productive

    Cons

    Slow process sometimes, too rough plan

    Continue reading
Found 363 reviews