Pros
Co-workers who know and understand but are unable to speak and clients who are none the wiser
Cons
A good manager understands, appreciates, and respects his employees. A bad manager destroys morale, micro-manages to the point of hindering productivity, and creates such a bad reputation within the community that the company itself is damaged. Horizon has the latter. Excessive compensation goes to the top, to those close to the CEO, and to those who are related to or friends of the CEO. Others are eliminated, demoted, or pay is cut. While the mission of the agency is good, it’s mission impossible now. High turnover and failure to recruit and retain qualified staff makes it harder for remaining staff. Workloads are disproportionate and pay too low for the caseloads maintained. Insurance is too high for those with families and benefits have been reduced. CEO trusts no one, acts as lord and overseer, and the atmosphere is toxic. Lip service is given to cutting costs but this does not apply to the CEO and his staff. He spends excessively while programs go without. Staff who provide billable services and bring in revenue are not appreciated while those who do not perform billable services are overpaid and making it more and more difficult for those that do. Communication is as clear as a brick wall. Company success has digressed along with morale, services to clients, and programs. The backbone of the agency has been ripped out and a spineless milquetoast holds the reins. He has control but is no leader. He is all about himself and gratified by his own delusions. Arrogance, ego, and ignorance have destroyed Horizon.