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Hornblower Group

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Hornblower Group Reviews

3.0

43% would recommend to a friend

(283 total reviews)

Terry MacRae

48% approve of CEO

27% positive business outlook

Hornblower Group has an employee rating of 3.0 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Hornblower Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

283 reviews
1.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great coworkers and lots of opportunity to own things.

Cons

Pretty much everything else. Very poor working conditions. Dishonest and cruel management and leadership. Low pay. Leadership and core engineering team aren't focused on the main product. Expect to be worked hard with little reward and to be treated disrespectfully. Be aware that a large portion of people who join are quickly fired for performance reasons.

3.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

The pay is good and the job itself is secure. While the bare minimum, it is important. There also is a sense of community that is tightly knit. If you're like me and are just desperate for a secure job that pays decent regardless of the workload, workspace or coworkers, this is fine.

Cons

Welcome to Hornblower where we criticize first and communicate later. This job is very unfriendly to complete beginners. Progress is measured through word of mouth, and the training is lackluster. If you don't get everything right the first time, you will be forever looked at as someone inferior. When you make a mistake, people here are quicker to humiliate, criticize and judge you for it, than they are to communicate, compromise and teach. The online training modules (of which a good portion of is useless if you have common sense) that are required for your job are literally mentioned as being "unequal to proper onsite training" when the "onsite training" in question is just showing you all the boats. Once you're on the boat, everyone just automatically assumes you know what to do and how to do it flawlessly like a god. Everyone knows how you SHOULD do, what you SHOULD be doing, but never communicates it. But hey, if you're someone like me who's on the spectrum and learns at a different, slower speed than their impatient unrealistic expectations, you'll get sentenced to do "bottom of the barrel" work that mostly consists of you being paid to sit and do nothing during company time. Work of which that while important, never feels like it. And while a good chunk of your coworkers are "less than savory" thankfully you don't need to interact with them.

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Leadership was good for about 6 months of my multiyear tenure before that senior leader realized the company is a pain and left WFH

Cons

Constant turnover No structure to responsibilities

Viewing 1 - 3 of 283 Reviews

Glassdoor has 305 Hornblower Group reviews submitted anonymously by Hornblower Group employees. Read employee reviews and ratings on Glassdoor to decide if Hornblower Group is right for you.