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Hospitality House

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Hospitality House Reviews

3.2

64% would recommend to a friend

(12 total reviews)

69% positive business outlook

Reviews by job title

12 reviews
3.0
23 June 2022

Ok

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work with community and that's awesome

Cons

Guests rule staff. Staff are unsafe. Get ready to be assaulted etc. Then blamed

2.0
13 Dec 2018

Not paid enough

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can create good friendships with residents

Cons

Residents make up stories about employees Co workers are immature Management unable to do their job correctly Not appreciative Very low pay rate High turn over rate

3.0
1 Aug 2023

Lots of cliques

Recommend
CEO approval
Business outlook

Pros

Working with community members and collaborating with other local non profits. Good pay and great benefits including life insurance. The union rep was always available when we reached out.

Cons

There was no formal or informal training during the onboarding process and I mean simple things like wifi password and how to transfer calls and check voicemail on the phone system. There were no written protocols or procedures so that means case managers all end up doing things differently causing confusion and frustration for both staff and clients. There's lots of cliques and people are always talking about other co workers behind their backs and not to their face. It's difficult to get hired for other positions within the organization due to middle management staff and cliques within the programs standing in your way.

Viewing 1 - 3 of 12 Reviews

Glassdoor has 12 Hospitality House reviews submitted anonymously by Hospitality House employees. Read employee reviews and ratings on Glassdoor to decide if Hospitality House is right for you.