Host Healthcare Reviews

Working at Host is definitely not for everyone. While Host's CEO Adam likes to remind every negative comment with the various awards it has won as best places to work, you should know that every employee is hounded by email and badgered into giving a glowing recommendation to get those awards. So this is just factually not valid as only happy employees write these reviews. This is because unhappy employees or employees who bring forward concerns are no longer Host employees pretty quickly. You should know that as a Host Employee, you have to break records, book travelers immediately, or you will lose your job. Host has no HR department. Adam has stated multiple times that he does not like the term HR. HR is an essential part of any growing company. Perhaps the lack of Human Resources can give some insight into why Host Healthcare has an atrocious turnover rate. Host Healthcare lacks diversity on a deep level. This is a white company, and if you are not considered to be aligned with the Host Brand, you are treated as second class. Recruitment is often rewarded, and built up to be legends in the office. Management has found a particular way of manipulating new employees into baring their souls and getting your deepest goals and insecurities out on the table in order to be used against you if you do not perform well at any point in time. This can be spun into a form of motivation at any time. But Host management is in deep over their heads with their workload. Host Healthcare will forgive anything if you are performing well as a top recruiter. They have forgiven toxic employees who have been accused of harassment, discrimination, and even threatened physical harm. Meanwhile, if employees had a hard time performing due to whatever the case may be, you are fired. No other alternatives are given. There is no off time as an employee of host. You are expected to answer every text, call or email, no matter when you receive it. Although this may be disputed by Adam who is sure to comment on this, you are actively discouraged from taking time off as it can hurt your performance. And again if you are not a top performer, you are put on a strict plan to book travelers or you will be fired. The truth is, until Host can hire some truly diverse employees, set up an HR department that can be trusted, or do the hard work to fix its culture, it will remain as a company who truly does not treat its employees correctly. It will continue to promote Adam Francis' family to senior levels (including his wife, sister in law, and others close to the Francis company). It will continue to reserve the largest office in its space for Adam's father Steve Francis who I don't think even has a title. And regardless of the manipulated awards it has won, remain a company that will not be taken seriously and it will continue to be looked at as a small company. No matter how many CEO groups Adam Francis is a part of.

When I started at Host Healthcare, I absolutely loved it. I felt like I mattered as an employee, like they genuinely cared about every person in every department. They were supportive during onboarding and understanding throughout training. I had plans to stay on long term and work hard for them because I felt genuinely valued as an employee and it seemed like they cared about the people and culture. I was excited because it was rare to see the positivity and support that Host Healthcare offered in the past - but the rose colored glasses came off after some time, and eventually the company showed true colors and topped it off with incredibly disappointing, zero-notice layoffs. Be Ready for Layoffs at any point: Management and upper leadership spent a lot of time saying everything is fine only to have 2 big layoffs in a period of 5 months (one in October 2023 and another in March 2024). Leadership assured everyone prior to the layoffs that they appreciated every employee and didn't expect to have layoffs like other companies were. Then one day in October, employees logged on to be completely blindsided. This exact situation happened again to even more employees in March 2024. They may say that layoffs are difficult, that they try to build trust and provide full transparency but it's just to save face. When asking leadership tough questions in the Q&A, be ready to get glazed over, vague answers (and that's if they answer the question at all). Unless it's funny stories or questions, because then you'll get a full, detailed and in-depth response. They hire recruiters like crazy and layoff everyone else. Host Healthcare proved they don't care about their employees when the layoffs came with no notice and no explanations other than a tiny note about the declining market if you directly asked. At least have some tact and warn people who's livelihoods are about to be trashed. In regards to the company culture: They try to promote inclusivity and in-person support by throwing big gatherings and in-office events/lunches (for local San Diego employees and 'encouraged' for anyone that is not local.) The company only recently started hosting events in other cities that have a higher concentration of workers (after a lot of pressure and frustrated feedback). They had a company milestone 'celebration' that was a several days long, mandatory event; it was over the top, huge and lavish. Sales/Recruiter high performers go on expensive vacations as incentive and reward. However, other departments (specifically speaking for credentialing) as a reward, get a little work event - mostly a 1-hour 'crafts workshop' and an incentive 'raffle' once a quarter. In regards to the credentialing department: They have unreasonable expectations for every position in the department and the expected workload per week has only ramped up with time. Leadership will talk about how they value work-life balance, and then turn around and continually raise the workload expectations so high that getting things done is exhausting and stressful every second of every day. There is barely any overtime allotment, which is frustrating with the work load expectations. Workers in a credentialing position, at any level, can expect short turnarounds and timelines. Cross department interactions can be great or awful depending on the situation and person, which only adds to the daily stress. As a note: they do promote people who are good workers (if there are available positions), but after a certain point there isn't any further advancement in this department. In regards to Benefits/PTO Policy: Recently the company moved to a 'Flexible PTO' policy (stated as similar to unlimited), but it's nowhere near unlimited or flexible. Company holidays are significantly fewer than in past years, which is a shame. Medical benefits offered are fine at best. The sick leave time is a good amount. Overall: The market for travel nursing is volatile and on a strong decline, and it shows. This used to be an amazing company with great values and a very strong workforce that was loyal and excited about the company's future. Host Healthcare proved their need to stay profitable with a complete lack of transparency, failure of communication, disregard for their employees and by downplaying the likelihood of layoffs. The compensation is not there for what the job expectations currently are as a credentialing specialist. I am thoroughly disappointed in the company and cannot recommend this job.