Does HostPapa pay their employees well?

According to anonymously submitted Glassdoor reviews, HostPapa employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at HostPapa. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at HostPapa?

79% of HostPapa employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HostPapa 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at HostPapa?

Customer Service Representative (10) , Technical Support Representative (6) , Billing Specialist (4) , Customer Support (4) , Program Manager (4) , Systems Administrator (4) , Technical Support (4) , Technical Support Specialist (4) , Copywriter (3) , Customer Care Representative (3) , Customer Support Representative (3) , Operations Specialist (3) , Web Hosting Support (3) , Account Manager (2) , Customer Care Specialist (2)

What are the pros of working at HostPapa according to real employee reviews?

"The team is great and helpful." ((in 16 reviews)); "Awesome company with a great management." ((in 12 reviews)); "Salary is good" ((in 10 reviews)); "People are friendly and would want to share their skills and experience with the team." ((in 9 reviews)); "Great advantage to work from home and thus avoiding commute to work and reducing carbon footprint." ((in 9 reviews))

What are the cons of working at HostPapa according to real employee reviews?

"Better communication within departments especially the people department" ((in 4 reviews)); "awful training" ((in 3 reviews)); "Upper management is nice, but don't expect your feedback to be taken into account very often." ((in 3 reviews)); "No benefits." ((in 3 reviews))

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HostPapa

HostPapa Reviews

4.1

79% would recommend to a friend

(97 total reviews)

Jamie Opalchuk

89% approve of CEO

71% positive business outlook

HostPapa has an employee rating of 4.1 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HostPapa employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

97 reviews

4.0

10 June 2026

Good pay and benefits in a fast-paced environment

Data center technician

Recommend

CEO approval

Business outlook

Pros

good benefits and good pay

Cons

very very fast paced environment

4.0

13 Apr 2026

Very good but not as good as some other companies

Technical support specialist

Recommend

CEO approval

Business outlook

Pros

The enviroment is very collaborative

Cons

The pay is low and there are not so many benebits

5.0

21 Nov 2025

Just getting in

Web hosting support

Recommend

CEO approval

Business outlook

Pros

In 5 months I'll do a new review, so far the onboarding has been nice and clear

Cons

No cons so far, seems to be a good company

Viewing 1 - 3 of 97 Reviews

Jobs at HostPapa

Data Center Technician 1

Buffalo, NY

USD 45K - USD 55K /yr

(Employer provided)

View job