Does HotDoc pay their employees well?

According to anonymously submitted Glassdoor reviews, HotDoc employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at HotDoc. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at HotDoc?

90% of HotDoc employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HotDoc 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at HotDoc?

Customer Success Manager (6) , Account Executive (4) , Customer Advocate (4) , Sales (4) , Senior Account Executive (3) , Senior Software Engineer (3) , Software Developer (2) , Software Engineer (2)

What are the pros of working at HotDoc according to real employee reviews?

"Great culture and great product" ((in 16 reviews)); "Good work life balance here" ((in 4 reviews)); "developed product and mission that is very easy to believe in." ((in 3 reviews)); "People are amazing, flexible with hybrid or full" ((in 3 reviews))

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HotDoc

HotDoc Reviews

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4.5

90% would recommend to a friend

(54 total reviews)

Ben Hurst

100% approve of CEO

77% positive business outlook

Ratings by category

4.6

Culture and values

4.6

Work/Life balance

4.5

Diversity and inclusion

4.4

Senior management

4.3

Compensation and benefits

4.1

Career opportunities

HotDoc has an employee rating of 4.5 out of 5 stars, based on 54 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HotDoc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

54 reviews

5.0

9 Oct 2025

Great industry

Engineer

Recommend

CEO approval

Business outlook

Pros

Fast growing industry and flexible working.

Cons

Takes less risks and less agile than other rising health tech companies

5.0

28 Aug 2025

Incredibly driven team to be a part of

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Love the drive and tenacity of the entire team and strong team culture

Cons

None at all - keep up the good work!

5.0

7 July 2025

On a better path at last

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Mission-driven company with a clear focus on improving healthcare access and modernising primary care in Australia. High-growth, product-led culture—offering the chance to work on innovative problems like hybrid care delivery, interoperability, marketplace dynamics, and patient engagement. Strong autonomy and ownership; leaders are empowered to drive strategic initiatives end-to-end with real impact. Collaborative environment with thoughtful people who care about doing meaningful work. Willingness to adapt org structure and operating models to match scale and complexity as the business grows.

Cons

As with any scaling startup, some growing pains exist—org design, role clarity, and operating rhythms can shift quickly as new squads and priorities emerge. Cross-functional alignment occasionally lags behind ambition; requires strong individual initiative to stay connected and navigate dependencies.

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Great industry

Incredibly driven team to be a part of

On a better path at last

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