Does Hotwire Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Hotwire Communications employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Hotwire Communications. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Hotwire Communications?

52% of Hotwire Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hotwire Communications 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hotwire Communications?

Customer Service Representative (19) , Account Manager (14) , Customer Engagement Specialist (10) , Field Service Technician (9) , Installation Technician (9) , Technician (6) , Launch Account Manager (5) , Project Manager (5) , NOC Engineer (4) , Talent Acquisition Specialist (4) , Technical Support Representative (4) , Business Development Executive (3) , Manager (3) , Service Technician (3) , Technical Engagement Specialist (3)

What are the pros of working at Hotwire Communications according to real employee reviews?

"Some good people to work with." ((in 22 reviews)); "Good Pay" ((in 14 reviews)); "Decent benefits" ((in 9 reviews)); "Exciting and adaptive culture" ((in 7 reviews)); "Employees are all nice" ((in 6 reviews))

What are the cons of working at Hotwire Communications according to real employee reviews?

"Management was horrible and did not do their jobs." ((in 37 reviews)); "The customers are terrible, there are no raises and they give you minimal incentives to get more income." ((in 12 reviews)); "No training or incentive programs." ((in 9 reviews)); "My manager was on time away, and another manager wanted me to tell her if she doesnt she would face up to $300" ((in 8 reviews)); "Upper management knows of this supervisor's foolishness and continue to keep him employed because of reasons unknown." ((in 8 reviews))

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Hotwire Communications

Hotwire Communications Reviews

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3.1

52% would recommend to a friend

(313 total reviews)

Kristin Johnson

68% approve of CEO

58% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.1

Work/Life balance

3.0

Culture and values

2.8

Compensation and benefits

2.8

Career opportunities

2.5

Senior management

Hotwire Communications has an employee rating of 3.1 out of 5 stars, based on 313 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hotwire Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

313 reviews

4.0

2 June 2026

Flexible work culture but high travel and downtime

New launch property concierge

Recommend

CEO approval

Business outlook

Pros

flexibility, no micro management, good work culture

Cons

lots of car mileage, lots of down time.

3.0

7 May 2026

Work-from-home flexibility but challenging promotion path

Technical engagement specialist

Recommend

CEO approval

Business outlook

Pros

WFH Job is easy or hard Often hard to change your schedule but it can be done. Opportunities for additional income per pay period.

Cons

You are talking to old people all day directing them how to do certain things to fix their cable/internet etc. You kind of get thrown into the deep end after training Hard to get promoted.

1.0

24 Apr 2026

Supportive people but limited growth opportunities due to management

Operations supervisor

Recommend

CEO approval

Business outlook

Pros

People, area, remote/field work opportunity.

Cons

Pay, opportunity, benefits, the person that runs field operations in FL blacklists and limits opportunity for growth as a personal attack or vendetta.

Viewing 1 - 3 of 313 Reviews

Jobs at Hotwire Communications

Remote Customer Engagement Specialist

Fort Lauderdale, FL

USD 40K - USD 57K /yr

(Glassdoor Est.)

View job

Remote Quality Assurance Analyst

Fort Lauderdale, FL

USD 49K - USD 69K /yr

(Glassdoor Est.)

View job

Remote Sales Engagement Specialist

Fort Lauderdale, FL

USD 44K - USD 63K /yr

(Glassdoor Est.)

View job

PR Communications Specialist

Fort Lauderdale, FL

USD 52K - USD 73K /yr

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Hotwire Communications

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Reviews by job title

Flexible work culture but high travel and downtime

Work-from-home flexibility but challenging promotion path

Supportive people but limited growth opportunities due to management

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