Houseful Reviews

They could not care less about their people. I was there for 9 months and was incredibly successful for the first 8 months. I struggled during my final month in April as I was struggling to adjust to working from home and COVID. Within 2 weeks, I was put on a performance plan. 2 weeks later, I was told I no longer had a job. During the performance plan, there was no clear structure as to what was expected of me or that there was any risk of me losing my job. I subsequently found out they did the same to 3 others in my team, despite being one of the best performing teams. I’ve never been treated this way in any other company I’ve worked at as I’ve always been highly commended in all previous roles, so was shocked to be treated this way by Zoopla. Personally, I feel this was an unfair dismissal but do not have the time nor energy to dispute it. I thought I was going to work for a reputable brand, how wrong I was. Give it some very serious consideration before deciding to work for such an organisation.

There has been a very clear campaign by senior staff members to dispose of staff that existed prior to the acquisition through undermining employees' knowledge, experience and credentials. Rather than nurture and educate existing employees, the leadership made it very clear they wanted them gone, in any way possible. Many faced varying forms of bullying, discrimination and unprofessional 360 reviews that read more as character assassinations than constructive feedback. As such, many with real talent have left, either of their own accord because they realised they deserved better from an employer, or because they were shown the door. There was never really any career progression or recognition for good work. All businesses inherently should have values that employees live and breathe by, but when Zoopla unveiled the new ones it became very apparent that they could be twisted by management as they saw fit to get rid of people that didn't fit the corporate mould. Employees with knowledge, passion for the business and who were able to deliver great results (Even in periods of difficult transition) were swapped out for those able to 'talk the talk', without having little substance to what they say. Those who might be nice to your face would happily step over you if it enabled them to further their own career. Zoopla was once a business that championed people who were able to bring something different to the table, but it is now just an echo chamber for those speaking the same pointless marketing language, void of any real meaning or depth. Management in the business is now style over substance - those outside of the inner clique of department heads can see that the style isn't all that great either. Gone are the days when entrepreneurialism within teams was actively encouraged - this is now replaced with endless strategy planning that kills good ideas before they can even come to fruition. If you want to be disruptive and innovative you need to support those who can look at things differently. When it came to supporting mental health, the HR team did a great job in promoting initiatives across the business, but this was not reflected in management who consistently lacked empathy, emotion and humanity. If you want to join a business where you want to be treated like school children and have to stay in your lane, then Zoopla could be for you. But if you want to be valued as an individual, you should look elsewhere.