Houston's Reviews

3.5

61% would recommend to a friend

(29 total reviews)

John Houston

59% approve of CEO

52% positive business outlook

Houston's has an employee rating of 3.5 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Houston's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

29 reviews
2.0
1 Dec 2015

Quick to cut ties

Recommend
CEO approval
Business outlook

Pros

Freedom to work at your own pace.

Cons

Low reimbursement for gas. Glossed over certain issues that come up.

1.0
31 Dec 2018

Used to be great

Recommend
CEO approval
Business outlook

Pros

There are no more pro’s I could think of for this company.

Cons

They don’t care about employees anymore. No health insurance for family’s. Treat employees like slaves

3.0
6 Feb 2024

Perfect for Careerists

Recommend
CEO approval
Business outlook

Pros

If you are a career waiter, this is the place you want to be. Consistent schedule, methodical steps of service, and decently high menu prices mean solid tips. Most managers are good. (Shout out to GM Sean) My highest compliment is the establishment doesn't tolerate any customer abuse of the employees--management will not hesitate to remove a problematic guest.

Cons

If you are waiting tables as a support job for some other passion, this gig might take over your life, even if you are part time. Not flexible with request offs, and the most consistently demanding shifts that I've experienced in the industry. Coworkers are constantly begging to have their shifts covered. When corporate comes in, the managers get very stressed. While my interaction with corporate was limited, it was clear there was a culture of fear. Some store-level managers take that out on the staff, instead of looking out for their staff. Family meal is not always offered, which is insulting.

Viewing 1 - 3 of 29 Reviews

Glassdoor has 30 Houston's reviews submitted anonymously by Houston's employees. Read employee reviews and ratings on Glassdoor to decide if Houston's is right for you.