Hub Australia Reviews

2.9

32% would recommend to a friend

(53 total reviews)

9% positive business outlook

Hub Australia has an employee rating of 2.9 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

53 reviews
1.0
30 July 2025

Going Downhill and FAST!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The operational staff in the cafes

Cons

They pay the executive team so well that there is no money for the people who actually do all the work - then they expect the people on the ground to do better - bit hard when there is no training, no recognition and they are constantly making cuts. So much for Great Place to Work, its all a lie. Managers are too worried about trying to get a pay rise - super unprofessional discussing matters in front of staff. Complaining about the place yet they are the managers so why aren't they looking for solutions. Everyone in for themselves no team here.

1.0
12 Aug 2025

Terrible Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some co-workers are friendly and nice.

Cons

Terrible executive team, all the good people are gone and left with an incompetent shell. They ended up hiring managers with the wrong culture fit who constantly brainwash us about 5 stars customer service, but does not care when it comes to staff wellbeing. Managers doesn't know how to do the actual work, and get paid a few times more than people who actually do the work. They lie front of your face like you are an idiot.

1.0
21 July 2025

Avoid at all costs

Recommend
CEO approval
Business outlook

Pros

Every second employee is nice enough

Cons

- A complete erosion of culture by the new P+C team - Awful salary. Not paid fairly on a market level. Significant pay disparity between staff members doing exact same role - Workload increase with no recognition - Benefits taken away for no good reason - Loyalty not something recognised. They will happily throw you under the bus - Obscene salaries for the executive team. Capitalist corporate culture at its finest here. Seriously, disgustingly bloated salaries - Always saying "there is no budget" but will happily spend money on the dumbest things (exec salaries) - Zero room for growth within the company. They do their best to hold you down and pay you the least amount as possible. - They try to sell a "5 star experience" to members but treat their staff like a Budget motel.

Viewing 1 - 3 of 53 Reviews

Glassdoor has 58 Hub Australia reviews submitted anonymously by Hub Australia employees. Read employee reviews and ratings on Glassdoor to decide if Hub Australia is right for you.