Huemor Reviews

3.9

68% would recommend to a friend

(26 total reviews)

55% positive business outlook

Huemor has an employee rating of 3.9 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Huemor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

26 reviews
2.0
22 June 2023

Good until it wasn't

Recommend
CEO approval
Business outlook

Pros

There are good perks when you have a job with them.

Cons

Leadership fires employees on a whim without any warning. They will cite "poor performance" even if a performance review just came back with top marks. They are constantly doing random layoffs. There are very few people who have been able to stick around for more than a year. Leadership does not back team members and does not help employees to grow. Overall what is sold as a good place to work does not hold true.

avatar
Huemor Response
3y
I'm sorry that you felt your time with Huemor was in the end, not a positive one. In order to meet security requirements for our clients, terminations must be processed immediately. This is not something we can compromise on. Our team has grown 88% in the past two years, which means the tenure of our team skews towards 2 years or less. With 1 year and 2 year anniversaries coming up for many team members, the majority remain part of Huemor. In regard to supporting our team members, I would have to respectfully disagree with this piece of feedback. From the top down, our leadership and management team is taught to support our team members the best way they can. This could mean additional resources when needed, or taking their side in a dispute with a client. If there is a pattern of issues, whether that be behavioral or performance-based, team members are presented with improvement plans. If they're not able to meet the expectations of those performance plans, we ultimately have to end the relationship.
2.0
26 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Let's begin on a positive note. Initially, the setup was well-organized, offering a wealth of training videos and comprehensive "how-to" documents to help with various processes. This credit largely goes to the former operations manager, who dedicated time to guide and even arranged meetings to provide further clarification. His support was truly invaluable and played a pivotal role in facilitating my comfort in this role. As a result, the first few months proved to be a relatively smooth transition, aided by my natural inclination to hit the ground running, allowing me to quickly find my rhythm. Huemor's clientele primarily consists of medium to large companies, setting high expectations for the teams to consistently deliver top-notch quality. Fortunately, this was not much of a challenge, considering the caliber of talent they employ. Both designers and developers here are among the very best, which is a significant factor contributing to Huemor's strong reputation in the industry. Another notable aspect of Huemor is its exceptional team. Whether it's developers, designers, QA professionals, or other team members, everyone has been a pleasure to collaborate with. Interestingly, a significant portion—around 80-85%—of the team is based overseas, but this never posed any communication or relatability issues. Frankly, I'm going to miss the people I've had the privilege to work with; they are undoubtedly the most remarkable aspect of my experience at Huemor.

Cons

The initial five months were a period of smooth sailing, and everything appeared to be running seamlessly. However, the unexpected departure of the operations manager sent shockwaves through the entire organization. His departure was particularly jarring due to the invaluable role he played in optimizing our processes, a void that quickly became evident once he left. To compound matters, the company decided to change the main project management system, resulting in significant disruptions. Sadly, there was no formal rollout or plan to familiarize us with this new system. We were left to navigate this uncharted territory on our own, leading to inconsistent approaches and practices across the team. Efforts to fill the vacancy left by the operations manager with a new hire yielded no tangible improvements. Despite my repeated attempts to seek guidance for the project board, my inquiries went unanswered, dispite having multiple meetings with the new operations manager. Members of the team found the system very frustrating to use, which lead to extra time being spent on using the system. Interestingly, the newly appointed operations manager was let go just a few months into the role, which brings me to the next issue: layoffs. It goes without saying , the success of projects relies heavily on the collaboration of developers and cross-functional team members. However, despite the pressing need for developers with multiple projects going into development, a sudden wave of layoffs occurred without any prior warnings. Resulting in many project timelines being pushed, which lead to a backlog of tasks and understandably disgruntled clients. These adjustments were made without any accompanying support, placing the responsibility on project managers like myself to communicate these timeline changes to clients. It is ironic that the company had to rehire some of the laid-off developers just a month later to salvage incomplete projects, underscoring a severe mismanagement of resources. There was a lack of communication with project managers regarding prioritizing essential work. Furthermore, promises of bonuses to incentivize certain development teams to put in extra hours and meet project deadlines were left unfulfilled to this day. This speaks to the value of the company leadership as a whole, which this is just one example of that. The pervasive atmosphere of job insecurity, stemming from the layoffs and arbitrary firings, caused alot of the team to harbor concerns about their job stability. This apprehension extended to minor issues, as people were afraid of being let go. This climate of uncertainty, compounded by the seemingly haphazard firings, contributed to the recent negative reviews on this platform. Clearly, 2023 proved to be a challenging year for Huemor, characterized by a significant number of unpredictable firings and layoffs. Additional concerns regarding this organization include: Inappropriate Relationships: There is an issue with the head of HR is involved in an intimate relationship with one of the owners, which can lead to conflicts of interest. Sales Team Practices: The sales team tends to oversell projects and fails to effectively communicate project details to the project team. Regardless of project scope, all projects are sold with a fixed 6-month timeline, placing unrealistic expectations on project managers to make it work. Client Retention: The organization doesn't take the necessary steps to terminate relationships with problematic clients, leaving the project team to deal with challenging and difficult clients even when leadership is aware of the issues. Employee Valuation Discrepancy: Despite claims of valuing employees, it's widely known within the organization, particularly among Huemor employees, that the company doesn't live up to its stated commitment. Lack of Job Security: Job security is virtually non-existent, even for employees with positive performance reviews. Termination reasons are often given as "performance concerns" without valid evidence, a pattern observed in several terminations, especially among project managers. Absence of Support for Low Performers: The organization doesn't offer warnings or opportunities for improvement to employees struggling with performance issues. Instead, they are swiftly let go without any chance to rectify their shortcomings. Limited Growth Opportunities: There are minimal prospects for career advancement within the company. Leadership Concerns: There are broader concerns related to the leadership team as a whole, which need to be addressed for the organization's overall well-being.

3.0
16 June 2022

Small company with great output

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Talented employees - Generally kind, compassionate, easy going management - Driven leadership They sell their sites based on great work from their designers and they deliver. The folks in charge tend to get clients on their good sides by agreeing to quite literally whatever they demand. It's sort of a "say yes now, figure it out later" kind of an approach, and clients eat it up no matter how late and sloppy their sites end up. This keeps the work flowing in, and ultimately once a site is "done" it looks great, modern and professional--a client couldn't ask for much more, and despite the PTSD, employees can feel rewarded and add to their portfolio!

Cons

- Lack of transparency - Low pay - High-cost, low-value benefits - I got less time off here than at a prior blue collar hourly position - Generally a sloppy, stumble-our-way-to-the-finish-line project after project kind of work - Not great response to Covid - Raise caps (not like it matters) - It's a small company, so onboarding was more of a, "hey'd ya figure it out yet?" for me All employees were made to work unpaid overtime for a period during peak Covid. Hey, whatever it takes to keep the ship afloat, right? However, that period was extended without warning. Huemor then launched more websites than they've ever launched thanks to everyone putting in extra effort--at no cost to leadership. No bonuses, no extended time off, nothing beyond a light thank you email was gifted in response. The leaders of this company work so closely with employees that it feels weird when they take long vacations/absences while everyone else is counting to the minute hoping they have time off for appointments and holidays (that is, the brief period during the holidays that they are not required to work).

Viewing 1 - 3 of 26 Reviews

Glassdoor has 36 Huemor reviews submitted anonymously by Huemor employees. Read employee reviews and ratings on Glassdoor to decide if Huemor is right for you.