HydraFacial Reviews

2.6

34% would recommend to a friend

(208 total reviews)
avatar

Pedro Malha

38% approve of CEO

33% positive business outlook

HydraFacial has an employee rating of 2.6 out of 5 stars, based on 208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HydraFacial employee rating is 28% below average for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

208 reviews
2.0
16 July 2020
Recommend
CEO approval
Business outlook

Pros

HydraFacial the treatment is amazing, no sales competitors really on machine serums, 50% of the people great, experience looks good on your resume.

Cons

The famous phrase at HF is "We're building the airplane as it is going down the run way" and man it really felt like that, my work life has been chaos for 2 yrs. I never understood how a 20yr old company making millions of dollars every month could not get themselves together. Everything was last minute, "oh we are putting on a global conference next month, send me 10 invites in the next 30 mins.. sorry its the last day of the Q" "Oh you need to recruit 30 aestheticians to work for free this saturday at our World Tour event" "Sorry your we haven't booked the location for your required 50 person educational event happening in 3 weeks.""I need you to sell this new product with absolutely no sales materials, the company's financial future depends on it" etc. etc. etc. and that was all before the Covid-19 crisis. It was always presented as HF is so successful, "we are just this crazy successful beast and we can't roll out proper business plans because all this success is creating such chaos!!" Covid-19 pulled the curtain back and really the chaos was coming from the business not begin ran properly, not because we were just "too successful". The decisions being made are not smart or rational, if you want to work here you need to be ok with not understanding a single reason why something is begin done. This might change if HF gets bought out, but just think about what would be obvious/smart business decision to make, then know HF is going to the exact opposite of that. This is not a place that you will be able to work long term, #1 they will immediately get rid of you if they aren't making 20 mil a month, #2 the burn out is so real you probably will not want to work here for more than 2 yrs. #3 you as a sales person will not be happy never. ever. hitting your sales quota. And yes it is hard to think senior management hasn't done that on purpose since its been almost 2 yrs of BDMs not hitting numbers. So if you don't like the base pay, move along. The half built plane is crashing.

1.0
13 July 2019
Recommend
CEO approval
Business outlook

Pros

There is none, I cannot say that this company has any impressive benefits.

Cons

Extremely stressful environment to work for. Constant demand and no clear way of getting things started. Lot of Office politics and the girls in the office dress like going to a club or something. constantly talking B.S and walking with high heels ALL THE TIME!!! Poor equipment in office. Constantly you hear people get fired and laid off.

2.0
28 Oct 2022

Bad experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Met a few really great people. I liked my team at first but high turnover and new management ruined that experience. HR is helpful for what they can be. Good health benefits Pay was good

Cons

Toxic work environment. I believe it starts from the top and the top is where the problems are. Upper management does not know how to prioritize and align and the rest of the staff has to make up for their inability to make decisions. I had multiple managers here. My last manager was awful. They were willing to throw their entire team under just to save face. They had a lot of good experience but their personality and how they handled stress and different projects really hurt the culture of the team. The team I was on was always stressed and extremely overworked. I had a manager tell me they expected me to be working on “urgent” materials late into the day. Very bad work life balance. Had a bad experience with coworkers as well who were not honest, took credit for others work, and were overall bullies. Company hired too many new people and were not able to train. There is very little support when you are onboarded.

Viewing 1 - 3 of 208 Reviews

Glassdoor has 230 HydraFacial reviews submitted anonymously by HydraFacial employees. Read employee reviews and ratings on Glassdoor to decide if HydraFacial is right for you.