IATA Reviews

- Employees are treated as an expendable resource, overworked until burnout and then just replaced with a new batch of eager employees that don't know what they are getting themselves into. One employee literally died at his desk working late one night. Senior management barely took any regard to this catastrophic event. - Employees are shipped over from other countries even for low level clerical positions so that they can be given tax-free status. This allows IATA to pay less for their salary cost and lets the employee receive more (cutting out the Governments share for taxes). This also instills fear and a high pressure to perform on the employee who if fired would literally be shipped back home as they would have no citizenship rights. - There is an air of animosity between local employees and ones from out of country due to the big salary differences resulting from not being taxed. This in effect creates a class system at IATA, and results in a typical situation of a manager getting paid less than a subordinate.

1/Turnover is significant -- estimated at 80%+ in the past 5 years in Montreal, where there are only about 300 full-time staff. 2/Staff are routinely terminated without warning and without cause and offered generous buyout packages in exchange for their rights to pursue legal action for their terminations. 3/Company "values" appear on slick posters within the building, but yet they're contradicted every day by senior management in their actions and routine staff terminations, lowering staff morale. 4/Because of the high turnover, there is a significant knowledge gap. Staff leave, and their replacements either don't have the right skill set and/or airline experience/knowledge, forcing other team members to pick up the slack. This costs the company expertise, time and money, and gives existing employees a never-ending headache as if they're in a revolving door that won't stop. 5/The reputation for IATA within Montreal has unfortunately worked against people in their lives after IATA. Certain employers will not invite ex-IATA staff for interviews because of the poor local reputation of IATA. We employees are viewed as "spoiled milk" and considered "tainted goods" -- but we, the hardworking employees, truly don't deserve to be branded as such.