IAVA Reviews

2.7

47% would recommend to a friend

(44 total reviews)
avatar

Jeremy Butler

100% approve of CEO

38% positive business outlook

IAVA has an employee rating of 2.7 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an average working experience there. The IAVA employee rating is 28% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

44 reviews
1.0
10 Sept 2016
Recommend
CEO approval
Business outlook

Pros

You may come out with a clear-eyed perspective on how NOT to manage a business or organization. That's valuable knowledge to have. Also, likely any place you go in the future won't seem as bad in comparison.

Cons

The very name of the organization, Iraq and Afghanistan Veterans of America (IAVA), is disingenuous because it implies that the organization somehow speaks for or represents the vast majority of veterans that served in Iraq and/or Afghanistan. A more accurate name would be AIVA, An Iraq Veteran of America, because only one veteran matters at this organizaton, the CEO and Founder, Paul Rieckhoff. The organization has been functionally gutted. Due to the gross mismanagement of the CEO, even its referral program, which helps veterans connect with resources in their area and is, literally, the only program that actually makes a difference in veterans' lives, is now woefully understaffed and under resourced despite numerous, enormous grants meant to support the program. Where did that money go? WHERE TO BEGIN!? How about we start with the gargantuan office space large enough to fit two hundred staff? Beautiful space. It was a real steal we were told, "best real estate deal ever made in New York". Just one problem: IAVA has like 20 New York staff and the rent is 40K a month. It's literally ten times the space needed by a small non-profit to perform basic business operations, but STILL not big enough to fit one massive ego. When we moved into the new space, despite barely making payroll at the time, Paul actually put a good chunk of his operations team's time and brain space to drafting a build plan for a fancy theater inside the new office. Initial estimates for this renovation project? Oh, only half a million dollars. How this would actually serve veterans was never made clear. My theory is that Paul noticed Google had a theater in their building and decided it was exactly the kind of opulence worthy of him and his creation. Luckily, this half-baked project never progressed passed delusions of grandeur due to a huge financial collapse, but it illustrates how Paul's priority is always, first and foremost, APPEARING important, APPEARING innovative. When you're in the business of selling snake oil, appearance is everything. That's also why Paul loves television so much. If you get to be on TV, people will think you're important. And let's touch on the massive salaries that nearly sunk the organization this year. Marketing professionals with no budget to market, fundraising rockstars with no budget to fundraise, and consultants paid to tell Paul Rieckhoff information a regular staff person just told him three months earlier. People making six figures unable to do a single thing other than nod and execute some asinine task an intern could do. You can only imagine the buyer's remorse experienced when employees realize their sole function is to be a trophy in the CEO's case, something he can point to when a D-list celebrity comes to the office ("ah, yes, there's MY very expensive Marketing Guy, he used to work at The Ad Council, his work was amazing..."). Again, it's all about appearances. Paul likes to surround himself with successful people because they're more convincing than nice furniture to the suckers he brings by, but employees serve exactly the same function as fancy drapes at a posh dinner party. I've heard so many employees complain that Paul doesn't listen to them, but that's because they don't understand the role they're playing. Paul doesn't ask his desk chair for strategic advice either. Don't mistake me, however. You'll work hard! You'll be given dumb tasks and told to do them dumb ways and you'll be dumbly micromanaged by the CEO who needs his grubby hands in everything. You are to be his robot and robots do not have souls. Execute your function and stop complaining about your existential hell! The waste has been astounding, almost comical, until one remembers that poor saps actually donated twenty bucks online thinking they were supporting veterans. Or some gullible Foundation person swindled by Paul Rieckhoff's snake oil shtick. But, according to Paul, "We're doing GREAT! We're making history!". Oh, sure, we may be barely making payroll and our programs are hanging on by a thread. We may have had to cut personnel by more than a third, but hey, our CEO is still getting on television! And, really, isn't that the most important thing? And did you hear he's even friends with Rachel Maddow? What an important guy! And, remember, important people don't travel by air using FREE Southwest Airlines travel vouchers, compliments of a corporate partnership with the same airline. Too many layovers! Important people can't be inconvenienced by connecting flights. Nope, even during a financial meltdown of his own making, Important Paul needs those good, important people seats. And he's gotta stay in big, fancy important people hotels too. Just expense those things to the line item titled "Things Important People Need" in the imaginary budget. But despite all the harsh words I might write about IAVA's CEO and Founder -- and, believe me, he is universally despised by his own staff --, I recognize he's actually just a very disturbed man worthy of pity. His entire self worth seems inextricably tied to IAVA and he'll probably suffer a nervous breakdown when the whole enterprise finally crashes and he realizes he isn't so important after all. The real villains are those who sit on The Board of Directors, a group comprised of people who should know better. It's a group that, after the Chief Operations Officer resigned hours before the biggest Board meeting of the year -- the same Board meeting in which the CEO failed to present an actual budget -- didn't see a need to formally review the CEO. When IAVA finally collapses in on itself (and, by god, if there is any justice in the universe, it must), I hope somebody publicly asks these people why they did so little for our veterans.

1.0
12 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Sometimes you get free perks that are neat like merch and events. (Mostly) people who genuinely love vets and want to improve their outcomes. The DC office is doing some of the most effective, impactful legislative work for Post-9/11 vets. Every single post 9/11 vet has that office to thank for the Post 9/11 GI Bill.

Cons

**They have no money and haven't for a long time.** They've always mismanaged it. Spending on things that are unnecessary while skimping on the important impactful stuff. I can't believe there hasn't been a scandal yet. I'll be really surprised if they make it through the next fiscal year. **They have no good relationships in the veterans space.** Every contact I tried to make had some horror story about Paul. They didn't want to work with me because they didn't trust IAVA because they didn't trust Paul. I had to work so hard to build relationships and then had my legs cut out from under me when directives "from above" would make it so I could keep up my end of the bargain. **They don't help vets.** They've been around long enough that vets know that they don't actually provide services. RRRP is a totally new thing. Up until then, IAVA didn't provide ANY SERVICES to ANY VETERANS. But RRRP is a tiny team who has no hope of helping the millions of vets who need to be connected to resources. The work these RRRP Case Managers do is important and effective, there just aren't enough of them to make a dent into the real need. If IAVA had started RRRP early and efficiently steered all its resources to this program, it would be an amazing organization that I'd be proud to have on my resume. **IAVA doesn't really have members** They have a massive email list, yes. But these are not people who care about IAVA. They don't come out to events. They don't sign petitions. They don't call their congresspeople. They don't organize into local groups. They don't hang out in internet forums together. Just free perks like events, tickets, and the occasional big giveaway. Those events are only in NYC and LA where the big corporations are, so if you're not a vet in those areas, you figure out pretty quick that IAVA isn't doing anything for you. Even vets in the area can barely be counted on to show up at IAVA events. They know that they're being used for show. **IAVA is a horrible place to work** Be prepared to work long hours with no resources. Be prepared to pay out of pocket for tons of your own expenses. Be prepared to have your manager ask you to cancel your vacation. Be prepared to work to have Paul Reickhoff ruin your programs with outlandish, expensive, unnecessary last minute changes. Be prepared to have your spirit crushed by all this. Paul Reickhoff is a horrible boss, in general. He puts on an impassioned, relatable, affable face vets and to the media. But he is a nightmare to work for. Yelling at staff. Angry late night emails. Unreasonable demands. Inexplicable, catastrophic last minute changes. That's why they have so many openings right now. It's not because they're growing, it's because they are SHRINKING. Turnover is so high that it's a public joke that he'll even make in staff meetings. When I escaped, it was like waking up from a nightmare.

1.0
23 June 2015

HR is Posting Fake Positive Reviews - Beware

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Young people with little or no experience can be thrust into "senior" roles b/c of high turnover and fluffy work. That can be good, I guess. You also can have a lot of latitude to bs your way through your work, if you want or need to for certain periods. That can be a nice break sometimes.

Cons

The place is a complete fraud and everyone is miserable. Even when they bring on experienced people with solid resumes, they quickly bolt. And for good reason. Look at turnover rates carefully. Also, just know that the positive reviews here are artificially created ones from their HR person specifically in response to the consistent and honest reviews from other current and former employees about this organization. The HR chief is the CEO's cousin, which explains why he's still there and why he goes to such great lengths to excuse, cover up, candy candy coat, and now completely contradict the fundamental problems this employer has. Use common sense here. Stay away. All of this is independently verifiable.

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Glassdoor has 46 IAVA reviews submitted anonymously by IAVA employees. Read employee reviews and ratings on Glassdoor to decide if IAVA is right for you.