ICAN Reviews

I am sorry to hear this was your experience at ICAN. Our orientation when bringing on staff starts with team and trust. Trust consists of consistency, competency and no hidden agenda. I do not believe this is the forum to share all the details of the decisions and how they were made. I would have loved to opportunity to review that information with you and would still take the time to do so. It is not very easy to make it in the health care world with increasing costs and decreasing reimbursement. Due to the nature of our industry and the hard work that is put together by the team here, we maintain a holiday party at the end of the year, that the CEO pays for, is to celebrate the fact that we are here for another year, that we understand it is challenging to get this team together in the same room and celebrate the respect we have for each other, and to take a step back and reflect on all that has been accomplished as a team. We have worked very diligently as a management team to limit the drive times for our team as much as possible because we understand the burden it causes our team. There are times when we have to drive to provide the care necessary to our families but we always consider our staff and the impact on them when making those decision. When it comes to our pay, we always strive to stay competitive in the market. When you put our pay (that is consistent whether or not a patient shows up, or you are driving), along with our other benefits we benchmark ourselves ahead of other organization in the area and are always striving to improve the overall package you get while being a part of our journey. As far as business degrees, there are a number of organizations that have started and been extremely successful without some having a business degree. If you look at a number of leadership roles at Costco, they do not have business degrees. Competency certainly matters and our team is always learning and growing because we see that is the right thing to do for all of our stakeholders in our organization. I recently read that 74% of business students cheated to get into business school, the highest among the professions that were polled. In the end it is about the people on your team caring for people who work there and their capacity to get audacious goals accomplished. We do understand that we are not perfect and always welcome open dialogue about how things can be better and in that regard we would still welcome the opportunity to hear from you.