IDP Connect Reviews

3.6

51% would recommend to a friend

(117 total reviews)

Simon Emmett

65% approve of CEO

44% positive business outlook

IDP Connect has an employee rating of 3.6 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IDP Connect employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

117 reviews
1.0
5 July 2017

Career suicide

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Social aspect is great. Colleagues who aren't part of the management team are human and great to work with.

Cons

Complete lack of leadership. Leadership team have moved up the company hierarchy from within the company and lack outside experience. There is no sense of strategy, direction and KPIs from most department are sales driven. Ruthless turnover, 17 people have left so far in 2017 (and the number is predicted to continue to rise). Staff morale is low. Lack of training and development. Career progression is futile unless you're a brown noser or favourite. Complete lack of communication within company. Continual miscommunication and information being siloed. Staff / teams are undermined and treated worse than animals by management team. Expats are exploited. Salaries are low. Bonuses and pay rises basically non-existent. Career suicide from working here.

1.0
16 Oct 2017

Not racist, just horrid and a wasted career move.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The flexible work life balance is great, you can come into work at whatever time you want, spend as much time online shopping as you want and take longer lunch breaks if you feel like it. The work is easy and there's never enough to keep you busy all day, so you will never have to do overtime or work passed 5:30pm, making the pay value for money! Bonus targets are really easy to achieve and you get an extra day off for your birthday. There are lots of nice places nearby to meet friends for lunch or after work (but avoid the places that Hotcourses staff go unless you want to be pestered by one of the many drug fueled desperado stalkers that work there, when they should be appearing on The Undateables).

Cons

When you start they will tell you they are passionate about Education and #neverstoplearning. The people who did my inductions were very passionate too, but most of them have now left and taken the passion with them.... that's probably because the company don't look after good staff. They make no effort to keep people, and people are just disposable. My manager never let me do one learning course or helped me develop any skills at Hotcourses, which really disadvantaged me in job interviews. And this was really unfair, because other people seem to go on courses whenever they want. If you are one of the chosen, you can get a promotion via incest or being one of the pretties. Otherwise, you can switch on brat mode and those that kick up enough fuss and cry loudly usually get what they want, including promotions. Some reviews say Hotcourses is racist, but in fact there's a huge mix of race and culture in the office and they are not racist, they are just generally all round horrid people trying to win a popularity contest. If you work in Sales or on Whatuni you will be in line for employee of the month, which is ironic because the only time the sales team actually sell is in July and I'm not sure some of the two faced whatuni team actually count as people. The products are quickly becoming behind the competition and it's not surprising when it takes a year to get one app released. You get £200 to spend on a course, but good luck finding a course on the infuriating search of not many courses compared to competitors. They have really low expectations across the board. There is constant belittlement and gossiping. Even if you are an expert in your field, which is ironic as staff generally don't have many expertise. They think that working in a company for 10 years means you should be senior management regardless of if you know what you're doing! Many of these people would not survive working elsewhere. Oh and the office has rats because the staff are incapable of keeping food in containers.

1.0
27 Dec 2017

Bullying and Harrassment culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people, your fellow colleagues - what a great group of people. Talented and motivated.

Cons

I was harassed by a senior management and no one did anything. The advice from my line manager was to keep my head down and keep quiet. I had zero support. This senior manager is still employed by the company and, as far as I know, nothing happened to this manager- actually this manager was promoted and had the chance to keep on bully and harass other employers. Unfortunately, this was not the only manager who bullied and the CEO, who is proud of being a people person, turned a blind eye to all of these problems. What are important are money and the work that sales people do, who often are overworked. Everyone else is not important. The schedule, to most, is quite chilled but you are paid next to nothing. They are in Stone Age and have no idea what innovation and strategy mean. I believe they will be "killed off" soon, now that they were bought. Soon their new bosses will understand what they are - a game of smoke and mirrors where disrespect to employers is the norm.

Viewing 1 - 3 of 117 Reviews

Glassdoor has 126 IDP Connect reviews submitted anonymously by IDP Connect employees. Read employee reviews and ratings on Glassdoor to decide if IDP Connect is right for you.