IHME Reviews

3.6

88% would recommend to a friend

(176 total reviews)

Dr. Christopher J.L. Murray

63% approve of CEO

68% positive business outlook

IHME has an employee rating of 3.6 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IHME employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

176 reviews
1.0
23 Feb 2016

Predatory nature and soul-sucking work culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Like many of the other reviews listed here, the only positive side to IHME is the vast majority of the people: they are amazing, kind, and intelligent people who originally joined IHME with a true intent of giving back to the global health community. Unfortunately, this attitude is no longer reflected in senior management, who run this institution based on a need for ego, power, and wealth. As of 2014, the director makes over >$600K a year, director of strategy makes >$200K a year, etc (this is public information as IHME employees are state employees).

Cons

For an organization that runs on principles of innovation/knowledge sharing and prides itself for taking part in global philanthropy, its internal management is incredibly hypocritical. Unless you are a select few, IHME does very little to care for professional development, as employee turnover is incredibly high (over 10% of the workforce has quietly resigned in the past four months alone). No matter what they promise at the interview, everyone, except for senior management, is treated like a factory worker performing the same job in an assembly line. No matter if you are a PI, researcher/PBF, or Data Analyst, there is very little room for autonomy, as all the "innovation" is limited to the director. IHME's management style practically likens to that of Walmart: both organizations have a predatory managing style. They hire employees with no care in regards to how long they will stay or what skills they bring, so they view their employees as disposable and easily replaceable property. Little investment is made in IHME’s staff, as there is limited, often irrelevant training provided and no paths for professional growth. Management especially preys on recent graduates by falsely promising ample training/growth but actually overworking young employees with menial, repetitive tasks (although denied by senior management, too many people are expected to work past midnight on Friday evenings). Other cons about IHME (all stem from a lack of investment in HR and lack of foresight from senior management): - Promotions are completely arbitrary. The more recent promotions have only been offered in response to potential resignations and an increased number of resignations of longstanding employees. In a professional organization with a true investment in HR, promotions are used to recognize potential and achievement when deserved- not as an afterthought. - No matter what position you hold, which team you are on, or how long you have worked at IHME, it is not uncommon that you will be assigned to another team with no regard for your consent or professional growth, even if you have previously expressed that you are not at all interested in the team. You will also be expected to perform without sufficient training. This has happened to roughly 1/3rd of the Data Analysts here. - Deadlines are completely arbitrary at IHME, regardless of what is assured at orientation. Often times (and contrary to IHME's principles), true scientific integrity is sacrificed to placate the director's last-minute demands and childlike temper tantrums, which come too often at unacceptable times outside of work hours. There is also little consideration for anyone's personal life, and as a result, multiple employees have manifested signs of breakdown over time. - Data Analysts are either completely under-utilized or over-utilized. As a result of arbitrary deadlines set by a director with no care for management, there is no time to plan for resource allocation, so a select number of individuals are forced to produce results with little time and as quickly as possible. Data Analysts either spend workdays doing absolutely nothing, OR spend their workdays and personal time doing everything per the demands of the director. - Researchers/PBFs/DAs have very little research autonomy, as the director sets all the directions and specs for all the projects. For example, researchers with graduate-level degrees on the Global Burden of Diseases project do not have much opportunity construct their own statistical models; rather, they are told to model using a specific set of pre-defined inputs, a modeling tool called DisMod, and then told to simply remove outliers. - When one browses quickly through the IHME staff page, there is clearly a racial/gender bias towards white males at IHME holding higher, more technical positions. It is also clearly evident with the most recent PBF cohort, which is >95% white (PBF males are almost always placed on the Global Burden of Disease, which is more statistics heavy). Although these white males are genuinely intelligent people who contribute much to IHME, there are equally intelligent and hardworking individuals, either/both female and people of color, whom have been working at IHME for years and have not been recognized for their potential. Again, for an organization that works towards health equality, it fails to be equal in recognizing potential across all races and genders within its organization. - To give an idea of how small of an impact HR has on the organization, there is currently only 1.5FTE staff on HR for an organization of about 200 people, with the entire department existing as a small entity nested way under the Director of Strategy's large umbrella. One of my previous coworkers informed me that HR confessed to him that there was nothing HR could do in response to his situation, as after all, what truly mattered was that IHME was writing him a paycheck. TL;DR: If you have integrity and want to truly give back to the world, do yourself a favor and find another job where you can make a true impact under leadership that you can respect and trust. If you do not enjoy being a cognitive machine and giving up your personal life, do yourself a favor and do not work at IHME. Think critically about the kind of people you respect and want to work for- do you want to work for a narcissistic man who is the highest paid professor at the University of Washington (>$600K, more than the president of UW) while simultaneously advocating for global justice, and believes that his work is already of the same scientific significance as the Human Genome project?

2.0
29 Nov 2018

Pass on IHME unless you are a workaholic or a masochist

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Brilliant people who somehow get a lot of work done while being terribly mis-managed. It is a credit to how talented and self-directed the staff is -- they would probably do better work without any managers at all! The benefits are pretty good for a place with a start-up culture. Lots of free food, comfortable LEED-certified HQ, access to the university perks if you ever have time to take night classes, which is unlikely.

Cons

Do you want to be screamed at in meetings? Routinely hear people crying on stressful days? Work evenings and weekends and holidays and then be told, nah Chris decided not to go in that direction after all? There is such a glaring hypocrisy that IHME is working to better public health when the organization degrades the sanity and physical health of the people on staff. Add to that all the shortcuts with the scientific methods, and I just can't take it seriously at all anymore. I don't know why I stayed longer than a year. Turnover is alarmingly high, and although upper management pretends to care, nothing ever actually changes.

2.0
9 Sept 2018

Top-of-Class, But Use Linkedin Before Joining

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Those who worked more closely with Christopher Murray will know that he is a brilliant scientist who cares deeply about the technical details of the science itself, the broader role it plays in global health governance, and IHME as a whole. He's 25+ years of experience managing large teams to accomplish things that everyone around him has always said was impossible. It's an inspiring place that has a Google-like feel to it - the work is constantly in the news, the research is actively used in decision-making (a rarity in academia generally), and people like Michelle Obama to Paul Romer drop in to give talks. It's a great place to work if you care about making a contribution to global health. The building itself is great, there is strong camaraderie among researchers, data analysts, and project officers. The salary and benefits are pretty good for non-profit world ($90k for a middle manager with a 5% match in your 401K in a non-profit is fairly uncommon in global health outside the UN system).

Cons

Those who work closely with Chris also know that the leadership team around him is exceptionally weak. Chris is the only person that can be the CEO of IHME, but you can see that the fact he has to constantly step into everyone's work to make sure even the most minimum thresholds for quality are met reflects that his entire leadership team ought to be either trained or replaced. Senior management's role is to provide a set of principles that allow people to work independently towards a common goal. IHME has few guiding principles and those principles that do exist is 1) don't challenge authority and 2) defer to a professor. The culture (norms on how to treat one another) are abysmal. Chris is an economist, and for those who have worked with economists before know they tend to be ruthless, assume all stakeholders to be rational and self-interested, and are highly focused on behavioral patterns to understand people's goals. He does have high expectations and poor methods of communicating those expectations, but while he is improving, the rest of his leadership team is trying to adopt his style from 2 years ago. Furthermore, it's the manager's role to extract the message from sharp words and translate it into productive work streams and that simply does not happen. There are managers here who routinely throw their teams under the bus. Since management doesn't operate independently (they recently made moves to make this more concrete) and guidance on non-scientific operations are deferred to scientists, the entire infrastructure of this place is shaky. There is no project management, no IT strategy, no advancement in work processes, no cultural, no training, etc. HR is filled with well-meaning people who don't understand their roles (HR doesn't just hire people), are usually out of the loop of what is going on, and are more scared of leadership than the rest of the staff. Worse, there is no way of communicating that these things can be changed. In short, operations are paralyzed and outdated.

avatar
IHME Response
6y
Thank you for your thoughtful input. We are indeed inspired to produce reliable work for decision-makers throughout the world. We are fortunate to work with high-profile individuals who can further our work in order to improve the health of the world’s population by providing the best information on population health. Depending on when you left IHME, you may not have had a chance to become acquainted with our 10 professional principles and competencies that date back to 2014. They include striving for excellence (as you noted), working as a team, learning constantly, and thoughtfully planning and setting priorities, among others. Each of our management staff and employees are in a different place on their journey to a full realization of these principles. This is why we take seriously our annual performance review process and quarterly goal check-ins. In addition, we look to our director, Dr. Christopher Murray, for his technical expertise, global knowledge, and leadership skills. We also listen carefully to our esteemed Board of Directors, our Scientific Advisory Group, and to our 25-member Senior Management Team that meets weekly. All members of the Senior Management Team conduct weekly office hours during which any member of staff can discuss successes, challenges, and opportunities. An important staff initiative is the creation of a Feedback and Improvement Group. Any staff member is welcome to join this group, which routinely presents ideas for analytical and operational improvement to our Senior Management Team. You may recall that through our institutional learning management system we offer dozens of classes related to hard and soft skills. We are proud to say that in fiscal year 2019 we offered thousands of person hours of training to our internal staff on job-specific skills and areas of knowledge, scientific methods, and evidence in global-health decision-making, and several thousand more person hours of training to external collaborators. Our thoughtfully designed online training on our hallmark study -- the Global Burden Disease, Injuries and Risk Factors – is accessed by learners daily throughout the world. IHME recently unveiled a specially designed Diversity, Equity, and Inclusion Campaign to ensure all are at the table, and that the voices of those at the table are heard. We trust this will lead to happier, healthier staff, and that this will in turn bring even more creative problem-solving approaches and innovation to the challenges we face as a growing institute. In addition, in 2019 we unveiled a leadership short course that focuses on communication and conflict management, change management, project management, team leadership, and fostering an inclusive environment. These measures may in turn encourage employees to lengthen their tenure at IHME, though we recognize some amount of turnover in a city as bustling as Seattle is inevitable. We have the most success in recruiting mission-minded individuals who recognize that the private sector – despite its higher salaries – is not enough to sustain those who are eager to improve the world’s population health and wellbeing. We hope our efforts will lead to a higher number of female faculty. The University of Washington, which IHME is a part of, takes sexual harassment allegations seriously. Any claim that is brought to our attention is addressed. In addition, any employee is welcome at any time to report any allegation to the UW Complaint Resolution Office: https://hr.uw.edu/policies/complaint-resolution/ As we continue to reflect on how to improve our workplace, I'd like to better understand your perspective. Please reach out to me at your convenience. kamoore@uw.edu
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Glassdoor has 186 IHME reviews submitted anonymously by IHME employees. Read employee reviews and ratings on Glassdoor to decide if IHME is right for you.