I was initially drawn to this company because of how strongly they promote their culture and values during the hiring process. Unfortunately, my experience did not reflect that messaging.
There are fundamental issues within the leadership team that negatively impact the entire organization. A consistent pattern is the lack of willingness to listen to employees—even when concerns are raised in good faith or when teams flag real operational problems. Team members are afraid of retaliation because they see it over and over again firsthand. Feedback channels exist in theory, but in practice, they don’t lead to meaningful change.
The company also prioritizes external perception over internal health. Significant resources are invested in marketing and branding, while critical areas within the organization remain underfunded and unsupported. Teams are expected to meet high standards, but they are not given the tools, staffing, or resources necessary to succeed.
Compensation and recognition are additional concerns. Many employees feel undervalued relative to their contributions, and this further contributes to low morale.
As a result of these issues, the culture is not what is advertised. Morale is low, and there is a noticeable pattern of employees leaving the company. Until leadership becomes more receptive to feedback and invests in its people, it’s difficult to see these challenges improving.