ISA-ATX Reviews

3.3

66% would recommend to a friend

(42 total reviews)

Ryan Asher

71% approve of CEO

70% positive business outlook

ISA-ATX has an employee rating of 3.3 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ISA-ATX employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

42 reviews
1.0
30 Sept 2013
Recommend
CEO approval
Business outlook

Pros

there are possibilities to make a lot of money and get experience doing something that you really need to be more qualified for, which is running a business. The energy is usually high but its overdone.

Cons

They are good at making you think you are doing more than you really are before getting to run an office. The problem is, if a company has to sell you the business more than you have to sell yourself, you should think twice. big problem is they really try to catch people right out of college and the way the hiring works, they make you think you are one of a kind by saying "I think I would really like to get you for another interview, how about you go meet one of my 'managers' at one of the stores today." but in reality they do that to 90% of the applicants they bring in for a first interview. its a bit of a trick, but it fools people trying to have a job set up right out of college so you end up taking it. if you have time I would not advise going for this unless you just love sales, and even then just go do insurance or something. there are no benefits ever, no actual salaries. all money that comes to the office only comes from the commissions from selling the product (granted the customer installs) that are sent to the office from DirtecTV, then the manager decides how to have his/her pay rate that they have to think up. so they have it set up where you have a base (which was only $350 weekly) and then $100 each time a customer that you signed up installs the service (and yes you get screwed on that a lot and the manager will say it is because you didnt sell it correctly). a big problem though is that it is a DRAW and a CLAW BACK. so you dont get the 350 plus commisions, it is whatever is higher, and even worse any weeks you dont get commissions over the 350 you get a little pool of debt to the manager that you must pay back as you sell, so basically there is zero trust in anyone they hire to sell anything. that is why they hire so many and there is such a high turnover rate. so again if you totally love sales and people will buy something from you for what feels like no reason, as well ass sitting in a Best Buy or CostCo bugging customers about TV service (just think when they ask you if you heard about there event what you respond with), and being in an industry where if you got in a car wreck and were incapacitated for 2 weeks your financing would be screwed because there is no job stability, then this is for you. Without discriminating, this type of job is for older people who got kicked out of there own industry because of one reason or another, and people who were living on the street. which is mainly what the people that stay there are. most the people who have degrees (like myself) and are highly skilled and qualified can definitely get a more stable job than this.

1.0
6 Mar 2014

Marketing My A$$!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

if you like pushing products and servis on people trying to shop for dvd players then this is the job for you!

Cons

They like to use BS words in their job postings such as "marketing" "public relation" "events" and "campaigns". It is all a lie. It is a straight up SALES JOB!!! if you like sales then thats great but if you actually went to school for marketing or pr then dont waste your time.

1.0
14 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Quick Response to Job Inquiry

Cons

The Job Ad & Recruiter both lied from the get-go. Both stated that this was a Customer Service Job. It is not. Because my time is so precious and we need work before we lose our home, I always try to do research before going to a job interview. This turned out to be a waste of valuable time I could've used in pursuing real jobs to support my family. I don't have time for this sort of nonsense. When I called to cancel my interview, I couldn't even get HR to answer the phone. If they're this deceptive before even getting to the interview, imagine what they're like working for. Obviously these negative reviews on here have reason to be so. The faux - "positive" reviews are so blatantly obvious that it is shameful. People who do business in such a fashion (which is becoming more and more common these days), will eventually have to answer for such behavior. Shameful, disgraceful, and pathetic. Don't waste your time.

avatar
ISA-ATX Response
11y
We advise that you refer back to the Ad you first applied to. All of our Ads, including those posted under Customer Service state that we are NOT A TELEMARKETING COMPANY, NO B2B, and NO DOOR TO DOOR company. Our entry-levels position require a lot of CUSTOMER SERVICE interactions with our clients. Customer service are the provision of services to customers before, during, and after purchase of products, so yes our positions are Customer Service. If you are looking for a Telemarketing position, make sure to be specific. We sincerely apologize for not answering your phone call that day, we deal with hundreds of over the phone or through email everyday. Our HR department is available through phone, email, and through our website to answer further questions.
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Glassdoor has 42 ISA-ATX reviews submitted anonymously by ISA-ATX employees. Read employee reviews and ratings on Glassdoor to decide if ISA-ATX is right for you.