IT Freedom Reviews

3.8

33% would recommend to a friend

(7 total reviews)

Carey Jung

100% approve of CEO

52% positive business outlook

Reviews by job title

7 reviews
2.0
26 May 2017

It's a Job

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- It's a job. Working there results in a regular paycheck. - Decent benefits that they're quite proud of but really their benefits package is just a bare minimum of what a company *should* provide considering the present healthcare system in the US. Health benefits are better here than at some places. -They will take a chance on people who don't have directly related degrees (or, no degrees at all, for that matter). -There are a few genuinely nice people who work there.

Cons

- They pay overtime based on the fluctuating workweek. However, hours do not fluctuate. 41 hours minimum is expected and they will reduce pay if hours worked in a week are less than 40 and there is not enough PTO to cover un-worked hours. - They pay below industry standard. They acknowledge this. Don't expect any big paycheck here. - They lack diversity. This place is as white as the driven snow. - They're big on being an "IT Freedom family"... maybe this kind of 'cult'ure is what some job seekers are looking for, however, I was put off by it. Also, they like to think of themselves as a "company of owners" but do not behave as such, in my esteem. - They will make fun of applicants and speak poorly of former employees. They will also make fun of and speak poorly about their clients. Eeesh. They acknowledge this and seem to, to a degree, be enthusiastic about this aspect of their culture. - It seems to me that this place runs on a very retail type of mentality; that is, brag about yourself and subtly trash others to get ahead. Be two-faced. I guess you could call that a skill... being a good marketer of one's self, but... I think it creates tension and a negative environment. Presentation is everything here and far more important than reality. - Nepotism. To be expected in a small company, but, still, it exists here. - They're not straightforward. I was personally told a few, um, let's say "untruths" here.

5.0
13 July 2017

Best Company I have ever worked for

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pros of working for IT Freedom are endless. Working for people who genuinely care about you as a human is refreshing, I have had quite a bit of jobs in my years but none compare to ITF. The people who work here are wonderful, basically a large group of friends. We pride ourselves on our family like atmosphere. Every door is open, all the way up to the CEO and President. The medical, dental and vision benefits are well above par and are paid for by the company. We are provided lunch every Friday for our meeting. We have outings, parties and gatherings that bring everyone together. ITF has room for growth if you apply yourself and do your job to the best of your ability. The flex working schedule makes working extra hours worth it.

Cons

I honestly do not have more than one con. The pay is a little below what most would pay for the positions, but they are a growing company and the benefits more than make up for the pay.

3.0
24 Jan 2023

Good place to get your start but a lot of issues

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-ITF is a good place to get your start because you learn a lot all at once and don't need to have a ton of experience to get hired. IT Freedom is a good job to have on your resume so you can move on to your next job. -There used to be a fun and tight knit work culture with all staff but when I left it was mostly just the HD + their manager that had a good comradery -Would only recommend being a Helpdesk Tech here -They pay for your benefits and half of your spouse or dependents which is great.

Cons

- When I left the pay wasn't the best, but they were about to have increases that I believe put them pretty close to the market. -Poor training process (unless you are on Helpdesk), but has hopefully been improved in recent months -More job responsibilities than are on your job description which is a given at most jobs, but when something is one of your primary job functions, it should be explicitly stated (requested it be updated but was denied, not sure if it has been at this point) -Little to no follow through on promises, positive changes rarely stick -Company structure and processes appear to change on a whim -Be careful when bringing up genuine issues or concerns, you may be accused of trying to get people fired or conspiring, even if you explicitly state that you are not and are just looking for support, and while there is no overt retaliation, attitudes will definitely change towards you, BUT if attitudes do change towards you, it is probably just your problem that you are making up in your head. Coincidentally, a lot of past employees are deemed "unstable" and IT Freedom does not believe that they contributed to their failure at the company in any way. -You will be required to be on an on call rotation and do a lot of after hours work, not the worst if the company is staffed but not great if you want full flexibility of your time after 5pm/holidays/weekends. -The company used to be employee owned, that was taken away and while everyone was promised it would be replaced and all agreed on 401k matching, as of my departure, there was nothing to replace this benefit and there was no 401k matching, which is another reason I say this is a good place to start but not a good place to stay. -There are no women in technical positions, and there is barely any diversity overall and it was that way for as long as I worked there. -Keep your social media accounts on private if you do not want certain people deep diving (and not just when they are deciding if they should hire you, for the entirety of your employment).

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Glassdoor has 7 IT Freedom reviews submitted anonymously by IT Freedom employees. Read employee reviews and ratings on Glassdoor to decide if IT Freedom is right for you.