IT Voice Reviews

Lots of communication within the company due to the fact that nobody really knows what's going on except the CEO - and he wants to keep it that way. This business is "growing" exponentially, because of capital investment not organic products or services that are outstanding. If you know how to run a business the way the CEO's father did, you will fit right in, if not, good luck figuring it out. There is a very ingrained culture here of "this is how my dad ran it and that worked for Bill, so why change." Also, if you're in a position that costs money but doesn't generate revenue - be prepared to have some random metric or KPI used as a way to grade your performance - even though you'll never actually have a performance review until (see above) you ask for something like a raise and they decide you need to find another job on the sales team or outside of ITVOICE.

Company's leadership structure has not kept up with their acquisitions leading some employees to be woefully under managed. This is not the case with all departments, but definitely some. My direct manager has not had a one-on-one with me since our company was acquired months ago. This leads to two problems. First, how can they know my work load and if I need support or not and how to support me with it. I also don't know where I stand with the company and where my role might be leading. It is difficult to get onboard with the vision when you don't know what the vision is and what role you are playing with achieving these goals. It's like being traded to a new team, but the coach has not told you what position you are playing, so you just wonder around on the field trying to figure it out.