Does ITCON Services pay their employees well?

According to anonymously submitted Glassdoor reviews, ITCON Services employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ITCON Services. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at ITCON Services?

39% of ITCON Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ITCON Services 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at ITCON Services?

Associate (4) , Anonymous (3) , Business Analyst (3) , Customer Service Representative (CSR) (3) , Analyst (2) , Customer Service Representative (2) , Drupal Developer (2)

What are the pros of working at ITCON Services according to real employee reviews?

"I have been with this company for half a year and I love my team and being able to assist others from my own home." ((in 3 reviews)); "Decent benefits for a small company." ((in 3 reviews)); "Opportunities — Due to the diverse range of services ITCON provides, there are plenty of opportunities to grow into many roles in an information technology career or a business career in general." ((in 2 reviews))

What are the cons of working at ITCON Services according to real employee reviews?

"As always a bad manager on your project can sour the experience" ((in 4 reviews)); "The leadership offers no support or guidance and won't even come and help if you are stuck in a difficult situation." ((in 4 reviews)); "The lack of clear dierection and guidance from the management team left employees feeling lost and unsupported." ((in 3 reviews))

Skip to content Skip to footer

Notifications

ITCON Services

ITCON Services Reviews

2.6

39% would recommend to a friend

(63 total reviews)

Zarrar Husain

32% approve of CEO

34% positive business outlook

Ratings by category

2.9

Compensation and benefits

2.8

Diversity and inclusion

2.8

Work/Life balance

2.7

Culture and values

2.6

Senior management

2.4

Career opportunities

ITCON Services has an employee rating of 2.6 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ITCON Services employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

63 reviews

5.0

9 Mar 2026

No issues to report

Fema customer service representative

Recommend

CEO approval

Business outlook

Pros

Decent training, loved my supervisor, fair pay rate, no micromanagement

Cons

I honestly don't have any complaints other than that we don't have much control on if we are out of work or not but that is not their fault, it's the way the contract works.

4.0

15 Dec 2025

Enjoyable

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Overall a great work from home job. I enjoyed my team and what I did assisting disaster survivors. The pay was great.

Cons

Contract was month to month. No stability And don’t feel valued in a sense.

1.0

1 Oct 2025

Toxic

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Met some good co-workers, it would be a good place to work if management did a better job of empowering employees and creating a less toxic environment.

Cons

This company fosters a highly toxic work environment. Management frequently provides unclear direction, yet employees are held responsible when results do not align with shifting expectations. Senior leadership operates with moving targets, creating instability and frustration across teams. The culture discourages accountability at the top—senior managers rarely challenge the CEO, even when they recognize mistakes, due to fear of reprisal. Women in leadership face particular challenges, with a noticeable pattern of high turnover among female managers. HR also experiences significant attrition, likely a result of constant exposure to the CEO’s behavior.

Viewing 1 - 3 of 63 Reviews

Jobs at ITCON Services

Call Center Staff

Vienna, VA

USD 40K - USD 60K /yr

(Glassdoor Est.)

View job

Contact Center Representative

Vienna, VA

USD 39K - USD 52K /yr

(Glassdoor Est.)

View job

Call Center Training Manager

USD 73K - USD 101K /yr

USD 40K - USD 62K /yr

(Glassdoor Est.)

View job