ITRS Group Reviews

4.1

77% would recommend to a friend

(97 total reviews)

Ryan Terpstra

90% approve of CEO

77% positive business outlook

ITRS Group has an employee rating of 4.1 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ITRS Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

97 reviews
5.0
28 May 2026

My experience

Recommend
CEO approval
Business outlook

Pros

ITRS is a colllaborative, supportive, and innovative environment.

Cons

No cons to report at this time.

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

I’ve been at ITRS for 3.5+ years, and the standout highlight has been the level of trust and autonomy I’m given to do my role. From early on, I’ve had the opportunity to work across a huge range of initiatives – from internal communications and culture programmes to large-scale global events like Elevate and sales kick-offs. No two months look the same, which keeps things interesting and I’m constantly learning! I’ve had the opportunity to work closely with senior leaders, collaborate across teams, and genuinely influence outcomes rather than just executing tasks. There’s a strong focus on ownership. If you want to take something on, you can. The culture is also a huge positive! There’s a real emphasis on collaboration and supporting each other, which makes a difference when you’re delivering high-impact work. It’s a place where people care about doing a good job and helping each other succeed. Like any growing company, things can move quickly and priorities shift, but for me that’s part of the appeal. It creates opportunities to get involved in new areas and make an impact. Pros - High level of autonomy and trust - Opportunity to work on varied, high-profile projects (events, comms, transformation initiatives) - Strong cross-team collaboration and exposure to leadership - Lots of opportunities to grow and stretch yourself

Cons

- Pace can be fast and priorities can change - Requires a proactive mindset to make the most of opportunities

2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

• Strong talent and hardworking teams across the organisation. • Employees remain committed and continue delivering results despite operational challenges. • Solid products and strong market potential within the industry. • Exposure to global teams and opportunities to contribute to impactful client-facing work.

Cons

• Leadership culture can feel heavily political, reactive, and blame-oriented, with limited accountability and transparency from ELT. • Employees may feel discouraged from speaking openly due to lack of psychological safety and fear that concerns may be used against them. • Decision-making is highly centralised, leaving managers and teams with limited autonomy and ownership. • Frequent restructuring and redundancies, combined with limited communication or debriefing, have created uncertainty around job stability. • Inclusion and diversity initiatives can feel performative rather than consistently reflected in day-to-day behaviours and leadership actions. • Respect and professionalism are not consistently experienced across all levels, particularly during high-pressure situations. • Internal systems and processes are outdated and overly approval-driven, creating inefficiencies and operational friction. • Cross-functional collaboration is impacted by silos, unclear ownership, and inconsistent communication. • Performance management, promotions, salary reviews, and grading structures lack transparency and clear criteria. • Employee feedback surveys do not always appear to result in meaningful or sustained organisational improvements

Viewing 1 - 3 of 97 Reviews

Glassdoor has 102 ITRS Group reviews submitted anonymously by ITRS Group employees. Read employee reviews and ratings on Glassdoor to decide if ITRS Group is right for you.