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ITT Educational Services

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ITT Educational Services Reviews

2.5

22% would recommend to a friend

(77 total reviews)
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Kevin M. Modany

21% approve of CEO

5% positive business outlook

ITT Educational Services has an employee rating of 2.5 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ITT Educational Services employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

77 reviews
1.0
9 Apr 2012

Toxic Work Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can reach some students and make a difference in their lives.

Cons

This is the most toxic place I have ever worked in my life. I understand that due to the economy sometime we all have to take a job that under normal circumstances we would not take. I would urge anyone who is thinking about working at ITT to think again. I was a former Program Chair. We are expected to get 1 out of every 10 students who drops out to reenter. If we do not reach this goal we are told it is because we are not a good teacher and the students do not relate to us well. All teachers, including adjuncts, are expected to call every absent student and document the results of the call. We are also evaluated heavily on attendance. If a student does not come to class because he is in a car wreck or some other major calamity it is our fault for not being engaging enough in the classroom. We are expected to accept late work that would never be accepted in a traditional academic setting. We were told indirectly if we did not take the late work the student would fail and may drop out. We were expected to endure verbal abuse and insubordination from students with no support from the administration. Where I worked at one student was insubordinate / verbally combative to three faculty members. Three additional faculty members in my department stated they did not want to teach this student. All six of us can not be crazy. This was brought to the administrations attention and no action was taken against this student. This acquiescence on the part of the administration insures that this practice by the students will continue. You are given unrealistic goals that you have no control over. In ITT’s most recent report to stockholders they give a laundry list of reasons that they were unable to achieve certain goals due to factors that were, “outside of their control.” If an employee at ITT were to even postulate such a theory they would be eviscerated by management.

1.0
12 Oct 2008
Recommend
CEO approval
Business outlook

Pros

They were great at first, until you you started asking for them to follow through on promises made.

Cons

No professional integrity. You were never told to break the law, but you were told to do whatever was necessary to keep a student enrolled and generating a revenue stream. An anonymous "ethics" program was implemented with an "800" number. Numerous complaints quickly followed with management determining who each of the "anonymous" callers were and reprimanding them. Needless to say, calls to the ethics line quickly dropped off, which management touted as a sucess (no one is calling in because we have no problems).

1.0
6 July 2015

Worst IT Culture in Indianapolis

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great relationship with co-workers in IT - misery loves company

Cons

IT is a cost center; worst leadership of over 100 companies I have worked for or with

Viewing 1 - 3 of 77 Reviews

Glassdoor has 78 ITT Educational Services reviews submitted anonymously by ITT Educational Services employees. Read employee reviews and ratings on Glassdoor to decide if ITT Educational Services is right for you.