Ichibanya Reviews

3.2

67% would recommend to a friend

(30 total reviews)

Toshiya Hamajima

65% approve of CEO

46% positive business outlook

Ichibanya has an employee rating of 3.2 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ichibanya employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

30 reviews
2.0
14 July 2022
Recommend
CEO approval
Business outlook

Pros

-They are flexible with your schedule. You can work whenever you choose to work. However, since they try to accommodate to everyones request you won't always get enough hours or the days that you want -Short shifts easy $$$. Most days are busy even on the slow days there's always a rush at some point -It's a small capacity restaurant that can get packed easily, but that in a way makes the job more manageable because the job itself is already chaotic enough as it is

Cons

-Management and shift leads all play favoritism. At this place it's not that hard to get drawn into workplace drama even if u are a worker that minds ur own business. almost EVERYBODY gossips amongst each other, even going as far as to eavesdrop on their other coworkers conversations or talking behind their backs -As a new hire you start at 50% tip and slowly bump ur way to 100% the better u work. Could take weeks, or months. Shift leaders are the ones that will oversee ur performance and tell managers whether to bump u or not. Some shift leaders are biased, therefore having people pleasing skills are a must. -There is not a set training procedure. This is why many new hires eventually quit. Expect to be thrown in on ur first day...that's another thing about this job. If u are not a quick learner prepared to pick up ur co workers slack, they will leave u in the dust. -The rules are wishy washy, and there's no "set" way to do things. A co worker will lay out the general routine for u, but each shift leader has their way of "managing" the job "routine". Gotta learn to adapt to each of their expectations -Having to pick up other co workers slack because upper management always play favorites

1.0
27 July 2023

Awful place to work

Recommend
CEO approval
Business outlook

Pros

Good tips! The food is super overpriced so the 12.5% service charge sits nicely in your bank account. You get free food every shift but you get sick of it prety quickly.

Cons

Where do I start! The management is awful, don't know what they're doing and have to get help from the regular part time staff lol. They don't speak english properly so they're not able to communicate with any suppliers or customers who have issues. They don't promote anyone who isn't Japanese into the management team, even if you've been working there for longer then all of the management team. They don't let you speak to your co-workers during working hours so it ends up being a miserable place to work. The management wont spend ANY budget on improving anything. The hygiene rating is a TWO (2!!!!!) and the hygiene inspectors has threatened to shut the store yet they still wont hire professional cleaners and instead expect minimum wage staff to do deep cleaning during open hours whilst still dealing with customers. Even though the contract is zero hours the managers expect you to plan your life around them, and if you call in sick you'll get told to take a painkiller and still come in. It's an awful unhappy unclean environment that I wouldn't recommend to ANYONE.

1.0
13 July 2023

poor management

Recommend
CEO approval
Business outlook

Pros

staff meal, you get to meet lovely people

Cons

management is a mess, messy restaurant, limited choice of staff meal(not full menu), very strict rules e.g no chatting during work

Viewing 1 - 3 of 30 Reviews

Glassdoor has 30 Ichibanya reviews submitted anonymously by Ichibanya employees. Read employee reviews and ratings on Glassdoor to decide if Ichibanya is right for you.