Icona resorts Reviews

3.7

60% would recommend to a friend

(48 total reviews)

Eustace Mita

55% approve of CEO

55% positive business outlook

Icona resorts has an employee rating of 3.7 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Icona resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

48 reviews
1.0
6 July 2017
Recommend
CEO approval
Business outlook

Pros

View of the beach from the restaurant

Cons

Poor management and unclear pay and tip policy. New employees are not trained, and the manner in which tips are shared among Server Assistants and Food Runners from the Servers has not been established by management. It is sketchy. The combined tips given to Assistant Servers and Food Runners from an average of 6 Servers a shift, is less than $10 a day. The Food Runners and Servers Assistants are lucky if the Servers bother to tip them at all, after providing the service that enabled them to receive a tip. The money given in the paycheck also needs to be monitored by the employee receiving the pay. Mistakes are made leaving an employee with a pay rate of $2 an hour. Combining this weekly paycheck with the $5 and $7 in tips for a 28 hour work week, gives an employee the minimum wage of the early 1970's. Management does not like being questioned about the pay scale or tip policy, screams at untrained employees, and does not provide a lunch/dinner break when working 8 to 10 hour shifts. If working for Icona in Wildwood, expect lack of adequate training and established procedures, an unclear pay scale, no established guidelines or procedure for sharing tips, and no job security. This business on the beach has a motto of "Every man for himself". Terrible work atmosphere, working conditions, and pay.

4.0
21 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Lots of money Fun environment among similar staff Great mission statement and aloha spirit Wonderful CEO and

Cons

Property/middle managers are awful Incredibly unorganized Poor communication between upper managers and property managers Business is seasonal. Very few positions with year-round opportunities

1.0
17 May 2023

Not Family Friendly

Recommend
CEO approval
Business outlook

Pros

Office & work sites are beautiful

Cons

Terminated for getting COVID with positive PCR Test and taking time off to care for sick child (with doctors notes). Manager was wishy washy about COVID company policy and gave no warnings about problems with time & attendance. Additionally did not disclose that employees were exposed to COVID from me. Presented themself as family friendly and understanding in interviews but were not empathetic at all. The company prides themself in values and Christianity overtones but treat others as disposable.

Viewing 1 - 3 of 48 Reviews

Glassdoor has 53 Icona resorts reviews submitted anonymously by Icona resorts employees. Read employee reviews and ratings on Glassdoor to decide if Icona resorts is right for you.