Does In The Swim pay their employees well?

According to anonymously submitted Glassdoor reviews, In The Swim employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at In The Swim. This rating has been stable over the past 12 months.

How satisfied are employees working at In The Swim?

48% of In The Swim employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated In The Swim 3.1 out of 5 for work life balance, 2.5 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at In The Swim?

Call Center Representative (4) , Customer Service Representative (4) , Customer Service (3) , Commercial Account Manager (2) , Customer Sales Representative (2) , Marketing (2)

What are the pros of working at In The Swim according to real employee reviews?

"They have flexible hours, let you go on vacation whenever" ((in 5 reviews)); "Great coworkers that are willing to help" ((in 4 reviews)); "great people, pizza lunches, ice cream when it's hot, clean" ((in 4 reviews)); "ITS provides ample training on their products as well as navigating their call center software." ((in 3 reviews)); "Casual work environment." ((in 3 reviews))

What are the cons of working at In The Swim according to real employee reviews?

"pay was low, didn't feel appreciated" ((in 4 reviews)); "short breaks" ((in 3 reviews)); "“Management” is incompetent!" ((in 3 reviews))

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In The Swim

In The Swim Reviews

2.9

48% would recommend to a friend

(64 total reviews)

Steve Druckman

58% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (64 reviews)

In The Swim has an employee rating of 2.9 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have an average working experience there. The In The Swim employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

64 reviews

2.0

25 Apr 2025

pass

Customer service

Recommend

CEO approval

Business outlook

Pros

people are nice to work with

Cons

management is terrible since the buyout

4.0

8 Oct 2024

High Turn Over But Good Money

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

- Lots Of Hours - Easy Days Off - Work From Home option sometimes

Cons

- Customers Are Angry - Very Boring - Mentally Exhausting

3.0

27 Apr 2024

Fine

Call center representative

Recommend

CEO approval

Business outlook

Pros

Get some experience and head out

Cons

It's a call center so it's okay.

Viewing 1 - 3 of 64 Reviews