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      Independence Village

      Engaged employer

      Independence Village Reviews

      4.8

      95% would recommend to a friend

      (448 total reviews)

      John Fitzpatrick

      96% approve of CEO

      95% positive business outlook

      Ratings by category

      4.8

      Culture and values

      4.8

      Diversity and inclusion

      4.8

      Career opportunities

      4.7

      Senior management

      4.5

      Work/Life balance

      4.4

      Compensation and benefits

      Independence Village has an employee rating of 4.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Independence Village employee rating is 40% above average for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      448 reviews
      5.0
      11 June 2026

      IV Columbus

      Receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      Love the residents! Staff is great to work with.

      Cons

      Sometimes not enough hours in the day

      avatar
      Independence Village Response
      1w
      Hello, Thank you for sharing your experience. It's wonderful to hear that the relationships you've built with residents and coworkers have made your time here so meaningful. Thank you for taking the time to leave a review and share your thoughts. We understand that the pace of work can vary from day to day, and we appreciate you taking a moment to share your thoughts. Your feedback and encouragement are valued.
      5.0
      11 June 2026

      Great job with supportive bosses, minor challenges with residents

      Lead receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      I love my job, the hours are great, my boss Kyla and Kelli are the best to work for. Residents are polite at times

      Cons

      not much to be concerned about. the residents and phones calls can be a little changeling at times., but all works out.

      avatar
      Independence Village Response
      1w
      Hello, Thanks for sharing your thoughts. It’s great to hear you’re enjoying your role and feel positive about the people you work with, including leadership and residents. We understand there can be moments when things feel a bit stretched, especially with competing demands throughout the day, and we appreciate your patience and effort in those times! We’re glad to hear overall things are going well, and we appreciate you taking the time to leave a review!
      1.0
      9 June 2026

      Great residents, but poor management from ED

      Wellness director
      Recommend
      CEO approval
      Business outlook

      Pros

      The residents and their family's.

      Cons

      ED is the "director of fun" and does not help manage anything within the building.

      avatar
      Independence Village Response
      3w
      Hello, Thank you for sharing your feedback. We’re glad to hear the relationships with residents and their families were such a meaningful part of your experience. We also appreciate your perspective regarding leadership and management. Feedback from team members, both current and former, helps us continue evaluating how we support our employees and strengthen our communities. If you would like to discuss your unique experience further, please reach out to us at HR@csig.com. We wish you all the best in your future endeavors.
      Viewing 1 - 3 of 448 Reviews
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      ReviewsIndependence Village reviews

      Glassdoor has 452 Independence Village reviews submitted anonymously by Independence Village employees. Read employee reviews and ratings on Glassdoor to decide if Independence Village is right for you.