Does Independence Village pay their employees well?

According to anonymously submitted Glassdoor reviews, Independence Village employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Independence Village. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Independence Village?

95% of Independence Village employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Independence Village 4.5 out of 5 for work life balance, 4.8 for culture and values and 4.8 for career opportunities.

What are the top reviewed jobs at Independence Village?

Executive Director (18) , Server (17) , Front Desk Receptionist (16) , Wellness Director (16) , Housekeeper (14) , Life Enrichment Assistant (14) , Resident Assistant (10) , Life Enrichment Director (9) , Receptionist (9) , Certified Nursing Assistant CNA (8) , Executive Chef (8) , Food Server (8) , Community Specialist (7) , Lead Receptionist (7) , Cook (6)

What are the pros of working at Independence Village according to real employee reviews?

"Staff is friendly!" ((in 35 reviews)); "Great management" ((in 22 reviews)); "The residents are amazing and I love interacting with them everyday" ((in 18 reviews)); "Great people to work for and with." ((in 16 reviews)); "Positive employee first culture." ((in 10 reviews))

What are the cons of working at Independence Village according to real employee reviews?

"PAY was low for aides" ((in 14 reviews)); "Management is extremely poor with almost no communication" ((in 8 reviews))

Independence Village Reviews

4.8

95% would recommend to a friend

(448 total reviews)

John Fitzpatrick

96% approve of CEO

95% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (448 reviews)

Independence Village has an employee rating of 4.8 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Independence Village employee rating is 40% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

448 reviews

5.0

11 June 2026

IV Columbus

Receptionist

Recommend

CEO approval

Business outlook

Pros

Love the residents! Staff is great to work with.

Cons

Sometimes not enough hours in the day

Independence Village Response

1w

Hello, Thank you for sharing your experience. It's wonderful to hear that the relationships you've built with residents and coworkers have made your time here so meaningful. Thank you for taking the time to leave a review and share your thoughts. We understand that the pace of work can vary from day to day, and we appreciate you taking a moment to share your thoughts. Your feedback and encouragement are valued.

5.0

11 June 2026

Great job with supportive bosses, minor challenges with residents

Lead receptionist

Recommend

CEO approval

Business outlook

Pros

I love my job, the hours are great, my boss Kyla and Kelli are the best to work for. Residents are polite at times

Cons

not much to be concerned about. the residents and phones calls can be a little changeling at times., but all works out.

Independence Village Response

1w

Hello, Thanks for sharing your thoughts. It’s great to hear you’re enjoying your role and feel positive about the people you work with, including leadership and residents. We understand there can be moments when things feel a bit stretched, especially with competing demands throughout the day, and we appreciate your patience and effort in those times! We’re glad to hear overall things are going well, and we appreciate you taking the time to leave a review!

1.0

9 June 2026

Great residents, but poor management from ED

Wellness director

Recommend

CEO approval

Business outlook

Pros

The residents and their family's.

Cons

ED is the "director of fun" and does not help manage anything within the building.

Independence Village Response

3w

Hello, Thank you for sharing your feedback. We’re glad to hear the relationships with residents and their families were such a meaningful part of your experience. We also appreciate your perspective regarding leadership and management. Feedback from team members, both current and former, helps us continue evaluating how we support our employees and strengthen our communities. If you would like to discuss your unique experience further, please reach out to us at HR@csig.com. We wish you all the best in your future endeavors.

Viewing 1 - 3 of 448 Reviews

Jobs at Independence Village