Does Indigo Lighthouse Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Indigo Lighthouse Group employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Indigo Lighthouse Group. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Indigo Lighthouse Group?

42% of Indigo Lighthouse Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Indigo Lighthouse Group 2.9 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Indigo Lighthouse Group?

Customer Service Representative (5) , Team Leader (2)

What are the pros of working at Indigo Lighthouse Group according to real employee reviews?

"Good people, everyone is friendly and willing to help." ((in 3 reviews))

What are the cons of working at Indigo Lighthouse Group according to real employee reviews?

"Bad management" ((in 5 reviews)); "Work is repetitive, no formal training to be managing people, senior management are not approachable and give a militant response to situations and genuine queries" ((in 4 reviews))

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Indigo Lighthouse Group

Indigo Lighthouse Group Reviews

2.7

42% would recommend to a friend

(26 total reviews)

Alan Cox

31% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity and inclusion

2.9

Work/Life balance

2.4

Culture and values

2.3

Senior management

2.3

Career opportunities

2.2

Compensation and benefits

Indigo Lighthouse Group has an employee rating of 2.7 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Indigo Lighthouse Group employee rating is 24% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

26 reviews

4.0

6 Feb 2026

It's a job to have

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Work from home brings balance to life for those who need it

Cons

Job-security for SaaS customer support is flakey If a client leaves, so does the job for the whole team supporting them.

3.0

2 Sept 2025

Good management

Call centre agent

Recommend

CEO approval

Business outlook

Pros

Management always professional and patient at the call centre.

Cons

There is a very intense workload with high call/ email volume.

5.0

1 Nov 2024

Good Place to work

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Nice environment, helpful managers and colleagues, good fun activities and a social team

Cons

Having to work from office full time and sometimes communication company wide is not the best

Viewing 1 - 3 of 26 Reviews

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Indigo Lighthouse Group

Indigo Lighthouse Group Reviews

Ratings by category

Reviews by job title

It's a job to have

Good management

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