Indy Reviews

Dear Entrepreneur, Thank you for the warm and constructive feedback - I really appreciate it. A company is equal to the people who make it. Collectively - we make tispr what it is, what it could be and what it will be. To address your improvement points, thanks for being so transparent. I would align the definition of start-up to “it all needs to get done, as good and as fast as possible/impossible.” - it’s about balancing high set objectives, thousands of things to-do with very limited resources. What makes it exciting is the true nature of that challenge and the human journey which accompanies it. A group of people who are and go beyond the average to make something exceptional and believe in something bigger. It is our intention to become more “realistic” as we grow - as we keep succeeding in each small challenge, we will be able to eventually succeed at a larger and more significant scale. Thank you for your feedback about preferential treatment - I take this serious and to heart. Should you be able to discuss this with me - I would be thrilled to understand more about this and how we can improve this. I always strive to be receptive and open to any kind of feedback and will work on this matter to my best ability. In no way do I wish to discourage in any manner - and I will keep a sharp eye on this. Your recommendation is also much appreciated - achieving balance in life and work is sometimes challenging, it is however of upmost importance and essential for success at work and in our private environment. If you ever feel overworked or tired - please do not hesitate to communicate with me and we will find a way to help out. It’s a marathon, and we are all athletes - so we need to make sure we alternate hard training with well earned rest. The team’s hard work, commitments and drive are noticed every day and every moment. When we win - we will win together, our efforts will earn us our shared success as a team. Let’s keep driving, loving and winning. Rock on and thank you for sharing this beautiful journey with me. I am honored to have such a great team. Best, Sebastian Alyn Gyr - CEO

We appreciate you taking the time to share your feedback. After a long and very deliberate review of all the options, we decided that it was best for the health of the company to undergo a re-org with the understanding that, unfortunately, would also impact some of our great people. This decision was not easily made, yet we believe that it was necessary to support the needs of the business, giving us more agility and the ability to be more responsive to our customers and the marketplace. In terms of our product offering, while we appreciate your feedback and there's certainly room for improvement, we actually consistently receive positive reviews, our churn rate is very low and 30% of our customers are coming through referral. Thank you again for your feedback and wishing you all the best in your next project.