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Innovative Services NW

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Innovative Services NW Reviews

3.5

60% would recommend to a friend

(37 total reviews)
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Dena Strong

79% approve of CEO

53% positive business outlook

Innovative Services NW has an employee rating of 3.5 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Innovative Services NW employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

37 reviews
1.0
17 July 2018

Misguided Organization

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People that come to work there are committed and dedicated to the various missions of the organization.

Cons

1. Poor senior leadership that micromanages to the extreme. 2. Micromanagement results in disengaged employees. 3. Disengaged employees result in high turnover 4. For several years the organization (due to poor financial health) did not pay overtime for required trainings or cover their cost. 5. The high turnover rate (over 50% at all levels) resulted in a stream of new people that have to learn on the job resulting in marginal overall service delivery. 6. Highest ranking people in the organizaton are well compensated (overly so) while there is not any compensation plan in place to reward and motivate the people that do the work and provide the service. 7. CEO (Launda Carroll) was know for her temper and verbal abuse of mid and upper management, often publicly. She was the living embodiment of the "Peter Principle." 8. A non-compete agreement for every employee from child care worker to Vice President. Ridiculous. 9. Lousy benefits, marginal health insurance that you must pay 25% of the premium for. 10. Most employees are hired into part time positions so health insurance is not available to them. 11. The organization is incongruent in that the words and actions of upper leadership are not alligned.

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Innovative Services NW Response
7y
One thing we will most certainly agree on, the people that work at Innovative are committed and dedicated.
5.0
30 Aug 2018

A Positive Place to Work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Innovative Services NW impacts hundreds of children and families in our community every day. It is exciting to be a part of a company that strengthens families, supports child development, and provides the diversity of services under one roof. I am most proud of our dedicated team who are passionate about serving others, to build life long success! The children and employees makes it enjoyable.

Cons

The benefits package is strong for a nonprofit. However, providing services which support children and families in need, relies on funding that often fails to reimburse at competitive levels to retain experienced, qualified professionals. We are fortunate to have mission-driven co-workers whose desire is to make a difference, but sometimes it's just not enough.

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Innovative Services NW Response
7y
Thank you for your response, we have been working very hard to engage and listen to the needs of our staff. I am glad to see that some are seeing the efforts made by the entire team.
Viewing 1 - 3 of 37 Reviews

Glassdoor has 41 Innovative Services NW reviews submitted anonymously by Innovative Services NW employees. Read employee reviews and ratings on Glassdoor to decide if Innovative Services NW is right for you.