Does Innovative Teleservices pay their employees well?

According to anonymously submitted Glassdoor reviews, Innovative Teleservices employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Innovative Teleservices. This rating has been stable over the past 12 months.

How satisfied are employees working at Innovative Teleservices?

32% of Innovative Teleservices employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Innovative Teleservices 2.3 out of 5 for work life balance, 2.3 for culture and values and 2.3 for career opportunities.

What are the pros of working at Innovative Teleservices according to real employee reviews?

"The money can be Good" ((in 4 reviews))

Innovative Teleservices Reviews

2.4

32% would recommend to a friend

(18 total reviews)

10% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18 reviews)

Innovative Teleservices has an employee rating of 2.4 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Innovative Teleservices employee rating is 37% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

18 reviews

1.0

17 Oct 2012

If you love being cursed out over 200 a day this is the place for you!

Telemarketer

Recommend

CEO approval

Business outlook

Pros

Its ok money and has good compensation if you do make sales.

Cons

It is mentally draining you call over 1000 ppl every day 6 days a week. 85% is voice mails 10% r ppl who are going to curse you out one guy told me to shut up and die! 3% listen and say no the other 2% say yes. Not only that the managers threatened to fire if you dont get sales.

5.0

29 Mar 2017

Good Money and great people

Employee

Recommend

CEO approval

Business outlook

Pros

Ive been with Innovative for a few years now. Ever since I first started the pay has gotten better. The best thing about the position was the people Ive met and have become friends with. I currently make $11 per hour plus occasional bonuses.

Cons

Talking to people for 8 hours over the phone can get tiring.

2.0

10 Jan 2014

I learned a lot more customer service, as well as communication skills.

Customer service representative customer service representative

Recommend

CEO approval

Business outlook

Pros

The managers worked with new hires in the training process more than I've ever seen at any job. They wanted consistency and you to be accustom to their company. Employees thought they were too hard on them, but I thought it was a good thing. If you were still having a hard time after you were there for a while, they still helped you along. They always listened in on every employees' phone calls just to insure they were staying consistent and not having a hard time due to the field being so competitive. A long story short, consider yourself always being trained, no matter how long you've been there. You have to stay trainable, keep an open mind, and stay consistent with them.

Cons

They could be way to hard on you while on the phone, which was discouraging when that happened. The job can get way too competitive and you can start feeling down about yourself. Lastly, it is repetitive to the point you get very bored because you are reading the same script over and over again!

Viewing 1 - 3 of 18 Reviews