Insider Reviews

4.3

91% would recommend to a friend

(49 total reviews)
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Mike Hartley

97% approve of CEO

82% positive business outlook

Insider has an employee rating of 4.3 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Insider employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

49 reviews
1.0
21 Mar 2019

Not Good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Based in Central Manchester, which some people seem to appreciate. It is still, incorrectly in my view, a company which commands respect in some quarters, so having worked there may look good on your CV. Some lovely people work here.

Cons

I didn't work at Insider for long and left this company about a year ago, but I check in on this site every now and then just to enjoy the negative reviews which seem to get added regularly. So it’s been surprising to see a couple of new ones pop up in the past week which have been positively glowing, promising personal development, enthusiastic senior management and, most implausible of all, the promise of ‘fun’. The only realistic conclusions are that these reviews have been composed by deluded masochists or, probably more likely, they’ve been directed in some way by the management at the company to try to counterbalance the 1 star write-ups, because I honestly don’t think anyone who has worked at this company has had anything like these experiences. There was very little in the way of personal development during my time there. Indeed, the best way for a more junior member of staff to make it into a more senior position seemed to be to just wait it out – eventually the someone higher up the ladder would get pummelled into submission and quit, meaning some plucky hopeful would be prised from obscurity to have a ‘promotion’ foisted on them. It feels unkind to state that senior management is very poor but it is true. There’s little in the way of guidance and support, absolutely nothing in the way of HR, casual conversations are discouraged, mobile phones are banned, the dress code is needlessly stringent, the notice periods are lengthy and, overwhelmingly, the sense there was that all staff were institutionally under suspicion. It could be anything. You might find yourself being reprimanded by your manager for sitting in your chair ‘incorrectly’, you might get a verbal warning for overrunning your lunch break by a minute, you might be asked to explain how close you were to a late relative whose funeral you’ve requested to attend. But, to be fair, it’s hard for an employee to blame her line manager – the top-down climate of fear and anxiety is such that it changes normal people, making them behave in strange ways. Absolutely any decision of any substance is micromanaged, scrutinised and interfered with by the Managing Director whose belief in her own supreme corporate wisdom trumps both logic and basic decorum: she is blessed with monumental rudeness, painful vanity, a comprehensive lack of knowledge of the industry she works in and the capriciousness of a true despot. Seeing her talk to her employees as though they were naughty children was a daily occurrence, and hearing her yell at them was so common that everyone in the company seemed oddly blasé about it, myself included, which I didn’t like about myself. Should she ever make the decision to call it a day this could conceivably become a good place to work, because despite all I’ve said, there were some lovely people who were evidently good at their jobs but who were just trying to get through the day without being berated in front of their colleagues. To cap it all, there is a powerful aura of cheapness to the place. The 1990s museum piece of an office, the perennially faulty heating and out of order toilets, the intermittent absence of Christmas dos, the complete lack of any benefits beyond those legally mandated, and, for an outfit which purports to be a digital media company, IT systems which are woefully antiquated. So… sorry. Believe the negative reviews, not the fake ones.

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Insider Response
2y
The New owners of Insider thank you for your review - Insider is now a very different place to work, regards
1.0
29 May 2019
Recommend
CEO approval
Business outlook

Pros

Lots of truly great people work here, until they find out how bad the place is and leave. Good salaries, but not good enough for the treatment you have to endure.

Cons

Archaic MD who is stuck in 1970’s when she was a classified salesperson in an underperforming team. The best of a bad bunch, she has bullied and threatened her way to the top, crushing and discrediting every good person who works for her. She is autocratic and a truly despicable boss (the words leader/director or manager do do apply here), who micromanaged everything and sucks the lifeblood out of the office which has not been decorated or cleaned since it opened in 1864. It is infested with mites, has no air con and all staff must wear a suit and tie even in 40 degree summer heat! There is no concern for health and safety, no care for employee wellbeing and no investment in people at all.

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Insider Response
2y
New owners and management are now in place at Insider - thank you for your review
Viewing 1 - 3 of 49 Reviews

Glassdoor has 59 Insider reviews submitted anonymously by Insider employees. Read employee reviews and ratings on Glassdoor to decide if Insider is right for you.