Does InstaLoan pay their employees well?

According to anonymously submitted Glassdoor reviews, InstaLoan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at InstaLoan. This rating has been stable over the past 12 months.

How satisfied are employees working at InstaLoan?

38% of InstaLoan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated InstaLoan 2.6 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at InstaLoan?

General Manager (13) , Store Manager (13) , Customer Service Representative (8) , District Manager (6) , Assistant Store Manager (2) , Customer Service Representative (CSR) (2) , Loan Specialist (2)

What are the pros of working at InstaLoan according to real employee reviews?

"it is decent pay" ((in 7 reviews))

What are the cons of working at InstaLoan according to real employee reviews?

"and upper management (divisional managers and up) have no sympathy for their employees; and never have had any RUN RUN RUN AWAY." ((in 8 reviews)); "The hours are to long no work life balance." ((in 5 reviews)); "No training" ((in 4 reviews)); "Long hours." ((in 3 reviews)); "The actual job and management" ((in 3 reviews))

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InstaLoan

InstaLoan Reviews

3.0

38% would recommend to a friend

(72 total reviews)

39% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

2.7

Culture and values

2.6

Work/Life balance

InstaLoan has an employee rating of 3.0 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InstaLoan employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

72 reviews

1.0

22 June 2016

Anything but an honorable company.

Store manager

Recommend

CEO approval

Business outlook

Pros

Upper management will tell you anything you want to hear. ---

Cons

Company is currently closing ALL InstaLoan Georgia Locations. Divisional managers do not give a damn about their employees. Employees were told over the phone that they were losing their jobs. Conversation took about 5 mins. and upper management (divisional managers and up) have no sympathy for their employees; and never have had any RUN RUN RUN AWAY.

InstaLoan Response

10y

Thanks for your feedback. At InstaLoan, we are committed to creating a positive working environment for our employees and are disappointed to hear that you had a negative experience. We value all feedback and will consider your specific concerns as we continue to find ways to improve both the employee and customer experience through our policies, processes and interactions.

1.0

21 Nov 2016

Predatory Lending Officer

Loan specialist

Recommend

CEO approval

Business outlook

Pros

Close to my House. Pay was OK but a lot of turn over with staff.

Cons

Once I saw how terrible our loans took advantage of desperate people I had to leave. Georgia branches are closing and my friend who worked there since 2011 was dumped without warning or severance pay. This company is preying on uneducated and poor. Look where the offices are located.

InstaLoan Response

We value your feedback and review and will consider your specific concerns as we continue to find ways to improve both our customer and team member experience! We are committed to helping our communities by providing access to credit for consumers who are not able to use traditional lenders, and to create a positive working environment for our team members. We are disheartened and disappointed to hear you had a negative experience while you were with the Company. We know there is always room for improvement and we are striving to be the best!

3.0

6 Nov 2016

Bad outweighs the good

Store manager

Recommend

CEO approval

Business outlook

Pros

Helping people in need is always brings a good feeling

Cons

Interest rates are astronomical. No raises. Only way to make more money is being promoted and the bonus structure is a joke unless you're a general manager.

InstaLoan Response

We value your honest feedback. We are always striving to improve and will take your feedback into consideration. Thank you so much for taking the time to leave a review.

Viewing 1 - 3 of 72 Reviews