Instaclustr Reviews

4.1

79% would recommend to a friend

(45 total reviews)
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Peter Lilley

88% approve of CEO

71% positive business outlook

Instaclustr has an employee rating of 4.1 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Instaclustr employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45 reviews
1.0
9 Apr 2019

Had potential once upon a time

Recommend
CEO approval
Business outlook

Pros

Looks good on CV Get paid to do very little work Free beer Some opportunities to work remote/travel

Cons

Toxic culture Heavy micromanagement Meaningless work. Either stuck doing manual repetitive work or working on deadend projects that drag on forever and clearly of no value. Under market pay Politics, soooo much for a startup Very poor understanding of standard software development practices. Deceiving customers You won't actually get good experience in the field Crying The staff tried to address many of the major issues effecting the company through reporting to the leadership, but so far the response has been only to try "fix the backlog", which is an impossible task without fixing the systemic issues in the company. It seems there is still a strong misunderstanding of the problems the company faces amongst management, or they don't care and are just hoping to sell up as soon as they get the chance. it's likely that there's an ongoing power struggle between the leadership at this time which may explain some of the inaction, but it doesn't look like things are going to get better anytime soon. All the marketing glassdoor reviews are fake and were from employees forced to give good reviews by their management. Having said that, it's probably not that bad in marketing. Steer well clear of engineering, there's no hope there.

2.0
27 Nov 2021
Recommend
CEO approval
Business outlook

Pros

- Great opportunity to work with a lot of state of the art technologies. - Good place to learn from many great people. Very good for graduates and junior software engineers. - Many social gatherings arranged and many freebies (clothing, jackets, caps, mugs, etc.). Provides standing desks. MacBook Pro given as working device. - High salary paid and flexibility given at the top level.

Cons

The culture is very toxic. - Most of the people use bad and abusive words and they think this is a cool and smart way to talk. Some of the team leads loves to humiliate staff in front of other people. - They use half yearly review process to find all sort of fault of the junior staff. Very hard to get a promotion, bonus or pay rise for junior or mid level staff. Team leads note every personal and professional mistake you have ever made at office and discuss then in front of all the senior staff. Team leads and higher management staffs are very selfish and use every opportunity to take credit of junior staff's work. - Onboarding is a very hectic process, typically takes about 7 days. The system is over-complicated. After few days, you'll start to have nightmare about the complications in your sleep. - The system is so much tangled that, to change/work on anything you need to talk to at least 3/4 teams to even start. Lots of documentation need to be prepared to even work on a simple bug fix. Publishing to production is also hectic process - typically takes 1-2 days of effort for each task. - The expectation is always one level high. They expect software engineer to perform as senior software engineer and senior software engineer to work as team lead. If you don't understand anything, be prepared to get blamed. If you want to talk to some senior staff, they are always busy. - In case of any problem if you want to talk to higher management, they are ready to blame and humiliate more. VP Software is a completely disgraceful person who is happy to compare a new comer's performance and social behaviour with an Aussie born senior staff who is working there for 6 years. - HR is a joke in resolving issues. Never really a help to a struggling staff and don't have much power to take any effective actions. - You might have to work at overnight shift in a DevOps rotation or support staff rotation.

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Instaclustr Response
4y
Thank you for taking the time to give your feedback. It is extremely disappointing to hear of your experience as it is not inline with the values we live and breathe at Instaclustr, nor of the culture we have worked hard to develop. We are very proud of the exceptional work our engineering team do, and the high standards they hold each other to. I`d like to better understand your particular experience, please feel free to reach out to me directly @ careen.redman-matthews@instaclustr.com for a confidential conversation.
2.0
5 Apr 2020

Terrible Management and Leadership

Recommend
CEO approval
Business outlook

Pros

- Work life balance is OK - Easy-access location with adequate parking - Once was great until terrible middle management introduced

Cons

- Micro management - No transparency - Below market salary - Show no mercy and appreciation to employees - CEO does nothing but lie, do not trust words they tell you - Neither onboarding nor farewell they expect you go quickly and quietly

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Glassdoor has 50 Instaclustr reviews submitted anonymously by Instaclustr employees. Read employee reviews and ratings on Glassdoor to decide if Instaclustr is right for you.