Does Institute on Aging pay their employees well?

According to anonymously submitted Glassdoor reviews, Institute on Aging employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Institute on Aging. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Institute on Aging?

53% of Institute on Aging employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Institute on Aging 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Institute on Aging?

Care Manager (7) , Administrative (4) , Counselor (3) , Manager (3) , Care Manager 2 (2) , Care Manager II (2) , Friendship Line Counselor (2) , HCA (2) , Social Worker/Care Manager (2)

What are the pros of working at Institute on Aging according to real employee reviews?

"IOA successfully serves an aging and disabled population in the San Francisco Bay Area with extremely professional and dedicated staff." ((in 6 reviews)); "Excellent environment, team, and leadership" ((in 5 reviews)); "Nice people but difficulty work environment" ((in 5 reviews)); "Competitive Pay" ((in 4 reviews)); "Good mission." ((in 3 reviews))

What are the cons of working at Institute on Aging according to real employee reviews?

"Management here is horrible and there is no work" ((in 17 reviews)); "Suite, considerable bad faith and adversarial culture in HR." ((in 5 reviews)); "Communication between senior leaders and the actual workforce is disconnected and leadership is only interested in solving problems with easy solutions." ((in 4 reviews)); "Upper management is only thinking about profit and not caring anymore for their employees." ((in 4 reviews)); "The CEO is arrogant and doesn't understand the programs (he barely knows their names)" ((in 4 reviews))

Institute on Aging Reviews

3.4

53% would recommend to a friend

(120 total reviews)

J. Thomas Briody

47% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (120 reviews)

Institute on Aging has an employee rating of 3.4 out of 5 stars, based on 120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Institute on Aging employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

120 reviews

1.0

3 May 2026

Satisfying client connections overshadowed by toxic management

Technical support engineer

Recommend

CEO approval

Business outlook

Pros

Important organizational mission, satisfying connection with clients, friendly people in the care-giving part of the organization

Cons

Senior management is a mixture of incompetent and interpersonally toxic, highly bureaucratic process makes this worse, there seems to be a danger of these aspects negatively affecting care for clients

2.0

13 Apr 2026

A meaningful mission undermined by high pressure, unclear expectations, and limited long-term sustainability

Friendship line counselor

Recommend

CEO approval

Business outlook

Pros

Meaningful work with the opportunity to support vulnerable individuals and build genuine connections with callers. The mission itself is impactful and can be rewarding on a day-to-day basis.

Cons

High-pressure environment with consistently high call volume and emotional intensity. Expectations are not always clearly defined and can shift without much notice, making it difficult to feel stable in the role. Communication can be inconsistent, and support for staff can feel limited at times. Turnover appears relatively high, which impacts team cohesion and continuity. The role can become difficult to sustain long-term due to workload, emotional demands, and lack of clear structure.

1.0

10 Apr 2026

A joke

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Decent pay and benefits. Good team

Cons

Heavy heavy caseload with inadequate training

Viewing 1 - 3 of 120 Reviews

Jobs at Institute on Aging

Call Center Representative

Senior Executive Assistant

San Francisco, CA

·

USD 110K - USD 132K /yr

USD 79K - USD 83K /yr

(Employer provided)

View job

Entry-Level In-Home Caregivers & Home Care Aides – $19–$21/hr