Does Instrument Sales and Service pay their employees well?

According to anonymously submitted Glassdoor reviews, Instrument Sales and Service employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Instrument Sales and Service. This rating has been stable over the past 12 months.

How satisfied are employees working at Instrument Sales and Service?

42% of Instrument Sales and Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Instrument Sales and Service 3.9 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the pros of working at Instrument Sales and Service according to real employee reviews?

"Great people to work with, very few bad apples." ((in 3 reviews))

What are employees saying about Instrument Sales and Service redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Instrument Sales and Service redundancy and their outlook for job security at Instrument Sales and Service in 2026.

Instrument Sales and Service Reviews

3.3

42% would recommend to a friend

(15 total reviews)

Ron Freeman

52% approve of CEO

26% positive business outlook

Instrument Sales and Service has an employee rating of 3.3 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instrument Sales and Service employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

15 reviews

1.0

1 Nov 2019

Fake reviews?

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Worked with some really good people

Cons

Layed off when the shop closed. Saw a Review left in May saying to "keep up the good work"? How good is it when the shop closed. Everyone was let go? Are they leaving fake reviews?

Instrument Sales and Service Response

6y

Thank you for taking the time to share your feedback with us. We were truly saddened when changes to our customer base forced us to close our Carrollton branch. As you stated, we had a great team of employees working for us there and we wish them all the best in their future careers.

2.0

2 Feb 2015

The bottom line trumps employee interests.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Very good work/life balance. Flexible PTO and vacation, several paid holidays for salary employees. Sabbatical program gives one month off with pay every 7th year. Relaxed work environment. Lots of events and potlucks to keep everyone excited about the calendar and the weather. Donuts and bagels on Fridays. Great people to work with, very few bad apples. Big business plans mean there is plenty to do if you're willing and capable. CEO is intelligent and methodical, no emotional decisions or reactions. Some positions see international travel opportunities.

Cons

Pay is well below average, in some cases by more than $10k. No bonuses in 2014, no explanation why. Average raise barely keeps pace with inflation on a bad year, if raises happen. Limited benefits and cutting employer contributions; 401k match was slashed while saying people should save more for retirement. Office politics have been a bad experience in the last 5-6 years with no outlook for changing. Few outside training chances, fewer if it costs a lot of money. Professional development is lacking. Aggressive business plans can feel daunting and unsupported. No promotion chances for most positions.

1.0

19 Mar 2019

More layoffs and closings. Stress at work.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

great coworkers. It was a fun work place once but hasn't been for a long time.

Cons

The companies is shrinking. . More layoffs. Poor future. More offices closing. No promotions possible.

Instrument Sales and Service Response

6y

Thank you for taking the time to provide us with your feedback. We’re sorry about your experience while working at ISS. We know that the restructuring that took place in 2019 was challenging for our employees, who we agree are a wonderful group of people to work with. In 2020 we are focusing on building our company by pursuing new customers, products and opportunities.

Viewing 1 - 3 of 15 Reviews