Pros
Much of this role is what you would want in a research job: significant responsibility, interesting projects, and supportive, globally-minded coworkers. You consistently get work in your language and region of interest, which keeps the work engaging
Cons
Management fosters a culture that prioritizes control over trust, with little respect for employees as professionals. This only comes from a few individuals near the top, yet there are absolutely no meaningful checks against the imposition of this culture. The company relies on monitoring and reporting software that track employee activity, which are frequently used to shift responsibility onto staff instead of addressing unrealistic workloads. Working at this company is treated by management as an enormous privilege. Consistent quality work is not recognized, yet every mistake is never forgotten. There is constant turnover through departures and firings as a result of this culture, and the company has been losing employees at a significantly higher rate than it has been hiring new employees. This has only meant more work for the remaining employees with zero recognition from management of the increased burden on each of us.