InteliSecure Reviews

3.0

47% would recommend to a friend

(121 total reviews)

Steven Drew

53% approve of CEO

48% positive business outlook

InteliSecure has an employee rating of 3.0 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an average working experience there. The InteliSecure employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

121 reviews
1.0
29 Apr 2014
Recommend
CEO approval
Business outlook

Pros

The organization is in an industry that’s quickly growing. They have incredible marketing and sales capabilities. A good place to quickly learn the industry.

Cons

My recommendation is to evaluate the negative reviews just like the positive reviews. Many of the individuals who provided negative reviews worked with BEW Global many years. On the other side of the spectrum, many of the individuals who provided positive reviews worked with the company less than a year. Do not make the assumption that the negative reviews are purely the result of disgruntled employees. Although if they were, I’d wonder why there are so many. Do note that the organization has rallied management and the limited enthusiastic employees to provide positive feedback to counteract the negative reviews. As you will see in some of the other reviews, this website is consistently monitored by the organization. An estimated 1/3 of those employed in the SOC are managers causing confusion, severe micromanagement, misdirection and all other issues inherent in an extremely vertical hierarchy. Management uses promises of bonuses, raises and RSUs to motivate employees to work long hours and weekends. As explained by another employee, these were not paid out in 2013. Management expects you to work between 50 – 70 hours a week and often weekends, but requires you to use PTO to leave work late for personal reasons such as hospital appointment. Management increased the required working hours in the SOC from 40 to 50 without increasing compensation. Management can be disrespectful to employees using derogatory references and inappropriate language. I have personally been questioned by management when attempting to leave when working a 9 hour day. The company attempts to create a false sense of security for its employees with its supposed open door policy, career mapping process, and inviting CEO. The open door policy is more of a Venus Flytrap, the career mapping is useless because the organization has limited growth opportunities unless you would like to be a manager (assuming management actually shows up for your career mapping meeting). The promised $5,000 a year for training does not actually exist. The spiff that was discussed in another review ( AKA Gold Nugget Program) seems like a marketing campaign as opposed to a compensation benefit. I have never received a payment, but yet the company has posters all over the office designed to catch the eye of clients as they tour the office. I agree that the SOC is turning into a call center. The standard operating procedures developed by the company may allow them to hire lower wage workers to perform the daily responsibilities by following the outlined steps.

1.0
29 June 2015

"Buyer Beware"

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Booming industry - Periodic fun company outings - Meaningful work - Good place to learn using a "trial by fire" methodology - The CEO and CTO appear invested in the employees but the operational realities are the product of middle management

Cons

- You will be under payed - You will work more than 40 hours, often more than 50 (while not a con by itself and unsurprising in a growing company in a booming industry, but one's salary ought to reflect the effort) - Culture promotion seems contrived - Recognition is rare and ungenuine - Middle management (Director-/VP-level) operates in extremes -- micro-managing one day and then non-existent on the next - This is a "sales" company, not a "services" company, and the services workhorses certainly feel the pain created by this fact - While a training budget is allocated, there's no plan to support the employee and/or the clients while the employee actually attends the training; training "policy" is loose and undefined

1.0
18 Mar 2014

Deception - Stressful Work Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers who are long time friends.

Cons

I agree with a majority of the cons previously listed. The organization is in the process of becoming more efficient to reduce their costs and increase profits just like any organization would. As a result they are taking on characteristics of a call center (note that they hired an individual with call center management experience to manage the SOC). Regardless of what others may post, this is true. These changes in themselves are not necessarily a negative, but the organization is attempting to internally fight this connotation without changing their direction. In an attempt to do so they deceptively market the changes to the employees and chastise those who think its a call center as if this were a witch hunt. These same deception tactics are used to motivate the employees to work harder, take on “extra circulars,” and do what the company calls “surging” (working 70+ hours). "You know, you can put lipstick on a pig, but it’s still a pig." It seems that several employees posted their opinions on glass door a month or two ago. The CEO read these reviews and scheduled a large meeting to better understand the employee concerns. As a result, the company blocked access to BEW Global’s glass door review page (ironic when they attempt to promote themselves as transparent), moved the CEO and CTO desks into an area where they can watch over all employees (you can literally see them hovering over all the cubicles), and fired around 7 employees. The CEO reported this firing as a cultural restructuring. You may call it what you like. I believe these actions summarize the effectiveness of the organizations open door policy. Additional concerns: The organization advertises to applicants that they offer $5,000 for training per employee per year. This is inaccurate as I have never received $5,000 for training and most of my training has been declined. CEO attempted to bribe an anonymous glass door poster openly at a meeting in an attempt to identify the individual. Internal politics are more stressful than the day to day work. Company measures your performance based on call center performance variables not professional skills. All the best employees from a professional skills standpoint quite or were fired. The organization attempts to motivate employees with: Training that does not exist Restricted stock units that no one either has or will be able to vest because no one stays at the company long enough to vest them. Bonuses that are promised, but never paid out. Large raises that are promised, but are never given. Forced everyone to permanently work 10 hour days and did not inform everyone until the Friday before it was required. Management speaks to employees with extreme disrespect. Please note the turnover before moving to Colorado and accepting a job here. I am tired of seeing people move to work at BEW Global and later get fired or quit.

Viewing 1 - 3 of 121 Reviews

Glassdoor has 124 InteliSecure reviews submitted anonymously by InteliSecure employees. Read employee reviews and ratings on Glassdoor to decide if InteliSecure is right for you.