Pros
Will teach medical billing on the job. Team is knowledgeable, patient, friendly and serious. Helped me with grad school with recommendations and supervisor experience. The owner is so sweet and puts a lot of time into getting to know her employees. I will miss a lot of friendly faces as I leave for school.
Cons
Management must be quicker to get rid of poor performance employees. Management needs to see you can't fix someone who doesn't want to work and they bring us hard workers down. Although mostly gone, from my point of view, a handful of dramatic and negative "click" of friend employees were very damaging . The majority of my coworkers have been with company for many years and are invested, serious, hard working, and want to learn and grow. Being thrown in the mix with slackers that literally would sit around not working and talk endlessly about food orders and dishing out mud slinging gossip when management not watching was not productive. With Covid, most left, thank goodness...hopefully there is reflection here.