60% would recommend to a friend
James McLaughlin
40% approve of CEO
37% positive business outlook
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Ratings trend for the last 6 months (87 reviews)
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Users say... "Free coffee
Users say... "poor management" "Middle and upper management lacks brand awareness" "Very cliquish culture full of very odd people for the most part (a few are very wonderful on the plus side), lack of professionalism amongst workers (I feel as if I am working with kids), hard work is most certainly not rewarded, hours worked change often (although I am guessing this is expected in any food service job), pay is mediocre (not bad at all, but not stellar for New York City) but tips make up for some of it." "The biggest plus of working for the company was the extensive and disciplined training program, but once the company was acquired by Peet's Coffee, the training program dwindled due to labor costs being constantly cut."