Does Intelligentsia Coffee & Tea pay their employees well?

According to anonymously submitted Glassdoor reviews, Intelligentsia Coffee & Tea employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Intelligentsia Coffee & Tea. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Intelligentsia Coffee & Tea?

60% of Intelligentsia Coffee & Tea employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intelligentsia Coffee & Tea 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Intelligentsia Coffee & Tea?

Barista (32) , Shift Lead (13) , Cashier/Barista (2) , Regional Sales Manager (2) , Retail Store Manager (2)

What are the pros of working at Intelligentsia Coffee & Tea according to real employee reviews?

"Free coffee and tea during work" ((in 7 reviews)); "Good health care and free coffee." ((in 6 reviews)); "Coffee perks, health benefits, good on" ((in 5 reviews)); "Excellent coffee and fun coworkers" ((in 4 reviews)); "good benefits, good pay especially for the field" ((in 3 reviews))

What are the cons of working at Intelligentsia Coffee & Tea according to real employee reviews?

"poor management" ((in 9 reviews)); "Middle and upper management lacks brand awareness" ((in 4 reviews)); "Very cliquish culture full of very odd people for the most part (a few are very wonderful on the plus side), lack of professionalism amongst workers (I feel as if I am working with kids), hard work is most certainly not rewarded, hours worked change often (although I am guessing this is expected in any food service job), pay is mediocre (not bad at all, but not stellar for New York City) but tips make up for some of it." ((in 3 reviews)); "The biggest plus of working for the company was the extensive and disciplined training program, but once the company was acquired by Peet's Coffee, the training program dwindled due to labor costs being constantly cut." ((in 3 reviews))

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Intelligentsia Coffee & Tea

Intelligentsia Coffee & Tea Reviews

3.3

60% would recommend to a friend

(87 total reviews)

James McLaughlin

40% approve of CEO

37% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (87 reviews)

Intelligentsia Coffee & Tea has an employee rating of 3.3 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intelligentsia Coffee & Tea employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

87 reviews

5.0

14 May 2026

Great option for a coffee shop job

Barista

Recommend

CEO approval

Business outlook

Pros

Fun coworkers Relatively chill management Great tips Paid lunch break I just liked the work Morning and afternoon shifts available

Cons

Morning shifts (it's a coffee shop, so...)

5.0

13 Apr 2026

Well paid

Shift lead

Recommend

CEO approval

Business outlook

Pros

Enjoy the job and well paid.

Cons

Management cares a lot about company rather than employees

2.0

12 Feb 2026

okay work

Barista

Recommend

CEO approval

Business outlook

Pros

benefits, tips, shift drink, 30 minute lunch

Cons

Management, lack of direction and disconnect between company values and policies

Viewing 1 - 3 of 87 Reviews

Jobs at Intelligentsia Coffee & Tea

Part-Time Barista - Silver Lake Coffeebar

Full-Time Barista - Santa Monica Coffeebar

Barista - Silver Lake Coffeebar

Green Coffee Specialist

Bedford Park, IL

USD 65K - USD 75K /yr

(Employer provided)

View job

Barista - Venice Coffeebar

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Reviews by job title

Great option for a coffee shop job

Well paid

okay work

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