Question 1

Does Intelligentsia Coffee & Tea pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Intelligentsia Coffee & Tea employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Intelligentsia Coffee & Tea. This rating has improved by 1% over the last 12 months.

Question 2

How satisfied are employees working at Intelligentsia Coffee & Tea?

Accepted Answer

60% of Intelligentsia Coffee & Tea employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Intelligentsia Coffee & Tea 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

Question 3

What are the top reviewed jobs at Intelligentsia Coffee & Tea?

Accepted Answer

Barista (32), Shift Lead (13), Cashier/Barista (2), Regional Sales Manager (2), Retail Store Manager (2)

Question 4

What are the pros of working at Intelligentsia Coffee & Tea according to real employee reviews?

Accepted Answer

"Good health care and free coffee." ((in 7 reviews)); "Free coffee and discounts." ((in 6 reviews)); "Excellent coffee and fun coworkers" ((in 4 reviews)); "Full benefits." ((in 4 reviews)); "Learned a lot about coffee from people who are passionate about teaching and working in the industry" ((in 3 reviews))

Question 5

What are the cons of working at Intelligentsia Coffee & Tea according to real employee reviews?

Accepted Answer

"This practice creates a vicious cycle: management runs skeleton crews to save labor money in order to receive a bonus, then the skeleton crew is barely able to keep their heads above water, resulting in a drop in quality, resulting in antagonism from management, resulting in higher stress and a further drop in quality." ((in 8 reviews)); "Poor upper management, lots of false promises, questionable Exec team" ((in 5 reviews)); "Very cliquish culture full of very odd people for the most part (a few are very wonderful on the plus side), lack of professionalism amongst workers (I feel as if I am working with kids), hard work is most certainly not rewarded, hours worked change often (although I am guessing this is expected in any food service job), pay is mediocre (not bad at all, but not stellar for New York City) but tips make up for some of it." ((in 3 reviews)); "The biggest plus of working for the company was the extensive and disciplined training program, but once the company was acquired by Peet's Coffee, the training program dwindled due to labor costs being constantly cut." ((in 3 reviews))

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