Interact Reviews

Where to begin? This company really seemed to have the full package. But slowly, everything began to unravel. Upper management is dodgy and almost seem like they want you to fail. Will give you a job to do with exact specifications, and once you do exactly what they told you they wanted, they will realize they actually prefer something else, will reject it and blame you. Colleagues across offices don't seem to want to work with each other. Everyone seems to want to stick to their timezone and not bother with international co-workers. The time zones sometimes make things messy and I understand that sometimes people are put out by it... but this is business and you need to get over it. Organization within the company is a joke. The company makes an internal communications portal with loads of fantastic organizational features - yet their internal organization is a hack job. Poor use file management, several legacy systems are in place, on-boarding materials are horribly dated, etc etc. And the biggest reason you shouldn't work here: C-level employees and managers seemed to form odd cliques and be at war with one another. I later found out this was for a reason as they later completed ousted their founding CEO in what seemed to be a long-term coup. If the founder of the bloody company isn't valued - why would you be? Certainly a strange time in my life that I do not miss. Which is a shame - because this place could have been great.

Their lack of understanding the US employee and the US customer is astounding. The ego of their CEO is passive yet pervasive. They are a UK company with a UK culture that includes a 'subject' mentality with a pompous undertone in their communication. They attempt to talk the talk but cannot bring themselves to walk the walk. Hiring on the low end of the pay scale and the low end of the experience/ability level is their MO. Their workers tend to fall into two categories, those that are inexperienced short-timers adding to their CV and those that would rather do their job for eight hours and go home. Benefits are less than beneficial. Unfortunately they do not put their employees high on their priority list.