IntraHealth International Reviews

IntraHealth is an organization in disarray. The President/CEO has been absent for years and does not provide leadership or management. He is disengaged in the work and demotivates staff, when he is around. He travels a lot, but no one sees any tangible results from the travel. In general, the organization lacks direction, vibrancy and energy. For most staff, it is a paycheck. The mood in the office is pretty low. It is a real shame because there are good people working in the organization. With better leadership and direction, the organization could thrive. Do not work here if you are a person of color. In the Program/MER team almost no person of color has remained beyond one year—except the African Directors. There are always ''performance issues.'' Those who work in operations lack opportunity to grow and develop as they are passed by for promotions. People of color are the first to be laid off. Women of color suffer in the organization. Management knows the problems but has taken no action. In general, there is little room for growth and development in IntraHealth. The culture is full of favoritism. Some staff have stayed way too long, do not pull their weight and management will not move these people out of the organization. The organization is top heavy with too many directors—many were given positions in exchange for a favor done for the President. At times, these have not been real jobs. One person was a director of a department with no staff for years. One year 25% of the staff got promotions in name only as they were considered a flight risk. Management did not understand the message sent to the remainder of the staff and there has been steady departures since. However, since a new HR head arrived, there has been improvement in this area.

CEO and VPs are very insular, have worked together for too long and have little to no outside experience beyond IntraHealth. CFO is newer but there are many problems with how he speaks to people and about people. Serious issues to be addressed.